Account Administrator

Are you a **responsible and independent person**?

Looking for a role where you can **record and investigate credit and sundry invoices**?

If so, we have an opportunity for an **Account Administrator** to join our **Sales team**

The** Impact** you will have in this role is:
A full job description outlining all deliverables and requirements for the above can be found attached to the advert on our careers page.
- This role will involve being both in head office in an admin capacity and also working on front desk reception (when needed to cover breaks and holidays) as part of the Welcome team.
- Enter sales orders onto our order portal and dynamics system, taking ownership of all sample orders.
- Amend sales orders in line with stock availability.
- Record and investigate credit and sundry invoices.
- Completion of customer product matrix by independently collating information from various teams in the business using MS Office and other software necessary to fulfil this task.
- Update and manage customer portals.
- Responsible for their own workload and show flair and can-do attitude in all aspects of their role.
- Ensure that agreed policies and procedures are fully implemented and monitored to give complete customer satisfaction.
- Processing and monitoring orders with the warehouse to ensure delivery dates are met. Build and maintain relationships with key contacts in Regatta’s logistics division.
- Build great relationships with key areas of the business such as Buying, Marketing and Product.
- Welcome visitors to the Regatta Group Headquarters, Basecamp
- Field telephone calls from reception to appropriate personnel
- Assist with dissemination on inbound post
- Sort and frank outbound post
- Maintains security by following procedures, monitoring logbook and being aware of who is onsite at all times while covering reception.
- Operates Horizon telecommunication system.
- Keeps a safe and clean reception area by complying with procedures, rules and regulations.
- Stationery ordering for the Regatta Group.

As our future **Account Administrato**r, you will:

- Look after and understand all our customers so well that they always choose our brands first.
- Recognise opportunities and problems early and own them. See things through to the end, deliver on promises and spend money wisely.
- Think big, experiment & innovate.
- Aim for inspiring, decisive & positive action
- Be highly thought of, have humility and be self-aware. Recognise your weaknesses and other peoples’ strengths and always be direct, open and fair.
- Be part of a bigger team and always try to see the bigger picture and put yourself in your colleagues’ shoes.
- Search out the facts and underlying data. Keep asking Why.
- Do the right thing

We can offer you:

- Hybrid Working Model (working 3 days per week in the office and 2 days per week from home)
- Discretionary profit share bonus
- Pension
- Staff discounts
- Access to company benefits website
- 24 days annual leave + 8 bank holidays
- An extra day of annual leave for every 3 years' service up to an additional 3
- Enhanced Maternity & Paternity scheme after 2 years' service
- Birthday hours
- Company walks
- State of the art Head Office
- A paid day off for volunteering
- Free parking
- Subsidised canteen and Starbucks
- Cycle to work scheme
- Discounted gym membership
- Fitness suite with options including Yoga and Bootcamp classes
- Shower facilities including hairdryers and straighteners

Our Regatta Family:
The Regatta Group supplies quality outdoor clothing and accessories through our 3 great brands -** Regatta, Craghoppers and Dare2b **-** whether exploring the Amazon rainforest, walking your dog in the local park or cycling the Tour de France, we have what you need.

It’s a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.

The thing we all have in common, is that we share the same core values of **Great Relationships and Entrepreneurial Spirit.**

Our investment in the environment:
Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in

“Diversity, equity and inclusion are at the heart of what we value as an organisation. Regatta Group is an equal opportunities?employer,?and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.”?