Customer Analyst

3 weeks ago


Milton Keynes, United Kingdom Harnham Full time

**CUSTOMER ANALYST**
**UP TO £45,000**
**MILTON KEYNES (1x week)**

Global leader in FMCG is looking for a Customer Analyst as they continue to build out their analytics function.

**THE ROLE**:
The Customer Analyst will have the following role and responsibilities:

- Use prior expertise of customer data to educate wider business and improve customer understanding
- Work in collaboration with Data Scientists to identify opportunities in customer segmentation and personalisation. This includes the likes of churn and propensity modelling.
- Build Customer Insights and report on relevant business trends while providing necessary commentary and recommendations.

**YOUR SKILLS AND EXPERIENCE**:
The ideal customer Analyst will have some of the following skills, but all are not necessary:

- Ideally 2 years experience in analysing specific customer data, and metrics such as LTV, Churn and Retention.
- Experience with a coding language for analysis, SQL being the most beneficial
- Experience using customer segmentation and personalised customer models for CRM activity
- Experience of using data visualisation tools to report on and visualise findings (e.g. Tableau)
- A data driven and statistical approach to work.
- Strong communication skills.

**THE BENEFITS**:
**HOW TO APPLY**:



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