Pe&e Admin Volunteer

3 weeks ago


Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

Role

PE&E Administrator Volunteer

Hours

4 hours per week (Flexible hours and days)

Responsible to

Volunteer Manager

Accountable to

Location

Patient Engagement and Experience Office

DBS Requirement

Yes - Standard DBS Check

What is a DBS (Disclosure and Barring Service)

The cost of a DBS is the responsibility of the trust.

Occupational Health

This role requires the volunteer to undergo an initial Occupational Health check part of which may include the need to be immunized.

Training

Statutory and Mandatory Training (required every 3 years)

Information Governance Training (required every year)

Covid Vaccine

All Volunteers will be asked to produce evidence for their 3 covid vaccines before they can complete the recruitment process, as required for an NHS setting.

Our volunteer’s workforce provides extra support to our patients, their families and our staff. Their hard work, dedication and friendliness enhance the patient and family experience here at WWL.

We are developing the Volunteers Service and the Patient Engagement Team as we want to make sure that our patients have the most enriched experience whilst either staying or visiting WWL.

All training will be provided before starting the role with computer systems we use.
- Take telephone messages and report them to department
- Distributing post
- Photocopying / filing / shredding documentation
- Scan pre-registered
- Completing the update of the database keeping files up to date
- Support with training and delivery
- Help with events which the VSM may attend sharing your story of volunteering.
- Checking stationary stock / keeping stationary storeroom
- Advise staff of any issues from daily tasks
- Support the Volunteers Service with new ideas and building our team
- General tasks - please keep reception/information area tidy
- Support the sider the office with admin duties as an ad hoc
- All volunteers are asked to ensure that they sign-in and out of the wards/departments/desks to confirm attendance and to conform to trust dress policy.
- ID badges must be always worn whilst on duty.

Volunteer Health & Safety

COVID-19 SAFETY GUIDANCE

All volunteers must comply with Government and Trust guidelines to reduce the risk of infection following the coronavirus pandemic. Individual risk assessments will be completed for all volunteers working on Trust premises before voluntary work can take place.
- In order to safeguard volunteers, staff, patients and visitors, face masks are required to be worn in all areas of the hospital. These will be issued at various entrances to the hospital building.
- Social distancing of 2 metres should be maintained where possible.
- Hand sanitisers will be available where you are volunteering and should be used on a regular basis.

**Useful/Linked Trust Policies**:

- Volunteer Policy
- Freedom to Speak up Policy
- Information Governance Policy
- Infection Control Policy

**Volunteers are not permitted to**:

- Move or lift any heavy equipment or furniture
- Move or lift patients - with the exception of pushing patients in wheelchairs (unless specified in volunteering role)
- Come into contact with or use dangerous equipment or machinery
- Come into contact with drugs, poisons and other substances hazardous to health
- Come into contact with sharps, soiled dressings etc, body fluids or items likely to spread infection
- Feed any patients or administer fluids without permission and appropriate training
- Engage in any clinical activity
- Engage in the personal care eg washing, dressing or assisting in toileting of patients
- Handle patients money or personal effects
- Read patient’s medical notes or documentation
- Go home with a patient or go their home unless relevant to their volunteer role eg volunteer driver

This document is also available in audio, large print, Braille and other languages upon request. For more information call 01942 773106.

© Wrightington, Wigan and Leigh NHS Foundation Trust

All rights reserved. Not to be reproduced in whole or in part without the permission of the copyright owner
- Take telephone messages and report them to department
- Distributing post
- Photocopying / filing / shredding documentation
- Scan pre-registered
- Completing the update of the database keeping files up to date
- Support with training and delivery
- Help with events which the VSM may attend sharing your story of volunteering.
- Checking stationary stock / keeping stationary storeroom
- Advise staff of any issues from daily tasks
- Support the Volunteers Service with new ideas and building our team
- General tasks - please keep reception/information area tidy
- Support the sider the office with admin duties as an ad hoc
- All volunteers are asked to ensure that they sign-in and out of the wards/departments/desks to confirm attendance and to conform to trust dress policy.
- ID badges must be always worn whilst on duty.



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