Working Contract Supervisor

2 weeks ago

Devon, United Kingdom Sure Maintenance Full time

Sure Maintenance Ltd, part of the Sureserve Group, is one of the UK's leading specialists in Heating Repairs, Maintenance and Installations. They are looking to recruit conscientious and enthusiastic Gas Supervisor to work as part of an existing team looking after their social housing clients in the South West region.

Along with the Contract Manager you will be responsible for the day-to-day management of a team of engineers to ensure quality delivery of gas servicing and maintenance works. Must have a professional attitude and keen desire for future development of the business, creating an environment which encourages employee development, good employee relations, teambuilding, and quality standards.

Role would suit an experienced engineer looking to make the step into management or someone looking to join a supportive and hard-working team dedicated to excellent service delivery.

This is a Working Supervisor role and you will be required to attend jobs and go on the callout rota as required.

Duties include:

- Dealing with day-to-day engineers’ enquiries from gas engineers
- Provide technical support to gas engineers over the phone when required.
- Mentoring and coaching the team of engineers including newly qualified engineers
- Delivering tool box talks
- Working closely with the administration team supporting with operational queries and customer complaints
- On site visits with engineers if required
- Building strong relationships with the client and acting as first point of contact
- Conducting return to work interviews
- Checking and approving engineers’ worksheets
- Scrutinising works and ensure all jobs are invoiced as appropriate
- Investigate internal/external audits failures
- Ensuring correct parts are ordered
- Updating OOH rota
- Job costing and sending referrals to clients

Applicants must have relevant gas industry qualifications and demonstrate a good knowledge of gas and safety legislation.

Essential:

- Full Driving License
- Gas Qualifications

What we offer:

- Renewable Heating Training
- Increasing Holidays
- Van and fuel card (private use scheme available)
- Company pension
- Life Assurance
- Sharesave PLC share purchase options
- Employee wellbeing programme
- Enhanced maternity/ paternity packages
- Cycle to work scheme
- Women in Business Group
- Sureserve Academy
- a platform for development, career progression
- Employee Representative Council
- Sureserve Legends
- celebrating the fantastic ways in which our employees live our values.

Schedule:

- Monday to Friday, plus out of hours call out rota

ENGSM

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Company pension
- Cycle to work scheme
- On-site parking
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday

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