Global Demand Planner

3 weeks ago

Deeside, United Kingdom ConvaTec Full time

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

Our search for better is changing the lives of our customers. It’s changing the careers of our people too -creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a Global Demand Planner, and you won’t either.

**Job Summary**
- Manage the demand planning process for assigned business unit(s), geography, or product portfolio
- The demand planning process encompasses liaising with the commercial organization on the requirements to meet business plans and targets, translating market requirements into the demand signal, the balancing and management of inventory and driving the market-level S&OP processes
- This is a critical role within the global and regional supply chain organization to support the business’s revenue, profit targets and operations targets

this role is primarily based in our Deeside site, with Hybrid working available.

Measures of success in the role
- Building strong relationships across multiple functions with clear written and verbal communications
- Analysing information/data to drive to decisions and/or corrective actions that improve Key Performance Indicators (KPI’s)
- Driving personal performance to impact KPI’s and targets
- Anticipating problems and issues and proactively taking actions to prevent or mitigate
- Resolving issues and problems with urgency
- Teamwork and collaboration

**Key Duties and Responsibilities**

Demand Planning and S&OP Process
- Manage the market’s demand plans over the planning horizon to identify trends, issues and corrective actions, through demand analysis, demand scenarios, reconciliation with financials and commercial collaboration
- Accountable for driving the market level S&OP processes
- Owner of the forecasting tool including all data inputs per the update cycles
- Primary supply chain contact for the markets in their area of responsibility
- Actively develop the relationships with markets commercial and financial teams to build market knowledge over the 18-24 months planning horizon
- Interact with Markets on Tender processes to ensure products in bids can be supplied
- Own, monitor and publish performance metrics & reports e.g., Business Unit dashboard and status reports. Includes development and maintaining KPI’s
- With market insights, develop and implement strategies to balance and optimize forecast accuracy, inventory coverage and customer service

Inventory Management
- Accountable for finished goods inventory for the Business Units/Markets assigned
- Review excess inventory and obsolescence and provide re-active and pro-active steps to reduce risk with close coordination with the commercial and financial teams
- Identify areas for improved efficiency in service and inventory, and align SAP parameters accordingly

Life Cycle Management
- Actively manage the Business Unit product portfolio, coordinate new product launches and end of life activities
- Accountable for systems being aligned during launch and discontinuation processes
- Reduce risk by communicating clearly with commercial teams by identifying deviations from launch or discontinuation plans

Other
- Lead and/or participate on projects including cost savings and continuous improvement projects
- Act as backup to other Business Unit Demand Planners during vacation, business travel or other times on an as needed basis

**Principal Contacts**
- Internal - Supply Chain, Manufacturing, Commercial functions (Marketing, Product Management, Finance, Sales), Quality, Regulatory. This includes interacting with global functions and teams and individuals in different countries

**Travel Requirements**
- The position may involve travel up to 15% of the time.
- International travel is possible. Most trips will include overnight travel.

**About You**
- Bachelor's degree minimum. Preferably in supply chain, operations management or engineering or equivalent experience
- Strong Experience in Supply Chain preferred
- Proven Background and experience in a Demand Planning/S&OP role
- SAP and IBP modules experience highly preferred - transactions and reports
- Experience in the S&OP/IBP process
- APICS Certification highly preferred (current certification with CPIM or CSCP)
- Expertise in Microsoft Excel is essential
- Crit

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