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Reception/reservations Supervisor

4 weeks ago

Alderley Edge, United Kingdom Luciano by Gino D'Acampo Full time

Being the face of Luciano Alderley Edge, welcoming all guests of arrival and wishing them goodbye
- Delivering a very high standard of guest service, every day. Going the extra mile to ensure each visit is memorable
- Ensuring continued communication between your close team and the wider departments
- Processing payments via online portal and in house
- Maximizing reservation timeslots
- Adopting a never say no mentality to guest requests
- Achieving high scores in all audits such as Mystery Diner
- Having the passion and drive to grow in your career in hospitality
- Working alongside other departments to support the General Manager
- Beating the targets set out for you and your team
- Ensuring guest feedback is always positive and turning any unlikely complaints into compliments

**What we will deliver for you**:

- Very competitive rates of pay and generous performance bonuses
- Stylish uniform or an allowance
- Career progression and development
- A committed Restaurant Support Team behind you to deliver success
- Opportunity to travel

Documented evidence of eligibility will be required from you as part of the recruitment process and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996).

If you have the passion and drive to be the best and would like to be part of our growing team, please send us your CV and covering letter.

**Job Types**: Full-time, Permanent

**Salary**: £10.50-£12.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
- Sick pay

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Alderley Edge SK9: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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