Professional Services

2 months ago

Leeds, United Kingdom Interface Recruitment Full time

Our client is a well-established computer software company, specialising in the development and supply of specialist software systems to local government and the utility services sectors.

The Company has an unrivalled reputation for delivery of quality products and services, and a history of over thirty years of ethical business practices and consistent profitability.

The company became an employee owned company recently meaning the controlling majority shareholder is a trust in which all employees have an equal share. This means that every employee of the company becomes a co-owner of the company with certain ownership benefits and responsibilities.

We are looking to add an experienced Street Works Product Consultant to their growing consultancy team. Reporting to the Service Delivery Manager, you will assist new and existing customers to make better use of the software they have. You will provide high quality consultancy, advice and guidance to our customers on their use of the software.

**Responsibilities**

Use of office based systems and mobile software

Street Works Business Process analysis and requirement gathering

Functional Consultancy on system configuration and best practice guidance

Performance analysis, data analysis and reporting

Training

Documentation

Although not a sales role, you will assist with sales activity;
Providing presentations and demonstrations of our products and services to existing customers and prospects

Attendance at Street Works conferences and exhibitions

Presentations at seminars and User Group meetings

Preparing materials for use by Account Management Consultants and the Sales Team

The position is based at either of our Sheffield or Warrington offices, with regular need for travel.

**Experience Requirements**

Essential
- An intimate working knowledge of NRSWA, EToN and all associated Codes of Practice.
- Commitment to learning the Street Works product in detail
- Care and attention to detail in what can be a highly complex business area
- Experience preparing and carrying out business process analysis and best practice guidance
- Excellent communication/presentation skills - both written and oral
- Proven ability to deal with stakeholders at all levels - both internally and externally
- Ability to work on own initiative and as part of a team
- A clean driving licence

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