School IT Support Assistant

1 month ago


Harpenden, United Kingdom Red Door Recruitment Full time

We are now recruiting for a lovely warm welcoming school in Harpenden who are looking for an IT Support Assistant to grow their team of IT professionals.

Every child is nurtured and encouraged to try their best and embrace challenge and this ethos is reflected in their friendly inclusive culture with an effective team of likeminded people.

The role is varied and interesting with responsibility for day-to-day admin, support calls, managing server technologies, troubleshooting and advising on the impact and effectiveness of different tech tools.

You will be an experienced IT Support Assistant with 18 months + experience and either relevant A Levels or Microsoft Technical Certification or proven experience.

**What’s in it for you?**
- **Salary: £22k-£25k**:

- Free lunch meals during school term
- 25 days holiday + 8 public holidays
- Cycle to work scheme
- Free parking
- Access to the Employee Assistance Programme
- **Hours: 9am-5pm, Monday - Friday**

**Key Responsibilities**:

- Assistance on routine support calls
- React to support requests and provide technical assistance to teaching staff
- Monitor smooth wall and other cyber countermeasures
- Provide assistance to the Multi-Functional Device suite
- Monitor and provide technical expertise to the servers
- Maintain and support the iPad Suite
- Support the Director of IT/Network Manager in his duties
- Contribute positively to School output as required and appropriate

**What the employer is looking for**:

- Relevant experience or education
- 2+ years’ experience managing, maintaining and developing wired/wireless network infrastructure
- Knowledge of current Windows Server Hyper V, 2019, SQL 2008/2014 and exchange 2019
- Experience in configuring and managing switches, Firewall and web filter
- Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: EC3156



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