Telesales Operative

Allen Motor Group are currently looking to employ a Telesales Operative for our Parts Plus Centre in Northampton to be responsible for building and maintaining strong relationships with new and existing customers, whilst achieving allocated sales targets. The position is offered on a full-time permanent basis, **Monday - Friday with 1 in 2 Saturday AM’s, with a basic salary of £28,500 and an OTE of £31,500** reporting to the Centre Manager.

**Why Allen Motor Group?**

In addition to a highly attractive basic salary and on target earnings, we also offer a range of other benefits including:

- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- Discounted gym membership
- Retailer discount portal with discounts from some of the UK’s biggest retailers
- £500 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group

**Do I need experience?**
- Previous selling and influencing skills
- An ability to follow procedures, policies, and instructions.
- A passion for providing first class customer service
- Fantastic communication skills

**Key Duties and Responsibilities**

As a Telesales Operative you will be responsible for and not limited to:

- Processing the required number of incoming and outgoing calls per day to achieve set KPI’s
- Accurately identifying parts to meet the customer sales requirement
- Ensuring the proper and accurate usage of all systems to search and order parts
- Providing the highest level of customer service at all times
- Ensuring all Parts Plus policies and procedures are followed