Customer Service Warranty Assistant
7 months ago
**About The Role**:
**Our Customer Installation Centre is based at our state of the art head quarters in Barton-Upon-Humber which offers a wide variety of views and perks.**
You can enjoy your subsidised lunch in our Peckish restaurant, looking over the Humber and our amazing on-site lake or you can enjoy a lake side stroll watching all the wildlife.
We have a free on-site gym, which is open 24/7 and free on-site parking, not forgetting our subsidised Wren Flyer service
Your main day to day duties will include:
- Managing customer warranty claims, delivering outstanding levels of customer service to each individual customer and installer
- Handling internal and external customer and installer queries through various channels of communication
- Achieving departments targets and expectations in line with agreed SLA’s
- Providing all Wren customers with an exceptional customer service experience and build relationships
- Offering problem solving solutions and follow up with customers and departments with a ‘can do attitude’
- Accurately recording data at all stages of the customers process to ensure records are up-to-date
**About You**:
- You are able to see the bigger picture and embrace change.
- You will have excellent relationship-building skills and share our passion for providing world-class customer service in line with The Wren Way.
- You are enthusiastic about learning new skills and self-development.
- You always seek ways and offer suggestions to improve processes.
- You can problem solve and negotiate to get the best outcome for all.
Ideally, you will have:
- GCSE level C or above in English and Maths
- Strong communication skills - both written and verbal
- Good IT skills
- Customer Service experience
- Ability to work independently and within a team environment
**About The Company**:
Wren Kitchens are not only passionate about kitchens, but we are also passionate about our people We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story
Our goal, to be number one in all aspects of our business and in the markets we operate, relentlessly pursuing excellence and growth.
-
Customer Service Warranty Advisor
7 months ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full timeWren Kitchens are not only passionate about kitchens, but we are also passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work! This is thanks to our team, the Wren family, who have inspired us to push limits...
-
Customer Service Representative
5 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role**: Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that...
-
Customer Service Advisor
5 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role**: Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that...
-
Customer Service Advisor
5 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role**: Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that...
-
Customer Service Advisor
6 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role**: Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that...
-
Customer Service Representative
2 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role** Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that in...
-
Customer Service Advisor
5 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role** Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that in...
-
Customer Service Advisor
6 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role** Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that in...
-
Customer Service Advisor
6 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role** Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that in...
-
Customer Service Advisor
4 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role** Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that in...
-
Customer Service Assistant
1 day ago
Barton-upon-Humber, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Barton upon Humber, DN18 5LQ **Hours**: Part-Time Hours Available **Hourly Rate**: £10.05 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure...
-
Customer Service Advisor
6 days ago
Barton-upon-Humber, United Kingdom Wren Kitchens Full time**About The Role**: Our Customer Service team are looking for individuals to create award-winning, positive experiences for our customers. Whatever the industry you have experience in, if you are a strong communicator, highly organised, efficient and proactive, we would love to hear from you. Don’t worry about the product knowledge, we will give you that...
-
Customer Service Assistant
5 days ago
Barton-upon-Humber, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Barton-upon-Humber, DN18 5LQ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join...
-
Customer Service Assistant
7 months ago
Barton-upon-Humber, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Barton-upon-Humber, DN18 5LQ **Hours**:Full-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...
-
Warranty & Customer Care Coordinator
7 months ago
Kingston upon Hull, United Kingdom Willerby Full time**Warranty & Customer Care Coordinator, Hull** Willerby - it’s our name and is a core component of who we are. We’re so proud of our legacy and to have grown from manufacturing in a tiny village nearby to our sprawling 90-acre site in Hull today. Our goal has always been and always will be dedication to detail and creating a quality product. In our...
-
Warranty Administrator
7 months ago
Stratford-upon-Avon, United Kingdom Listers Full timeWe are currently looking to recruit a Warranty Administrator for our Audi Dealership in Stratford-upon-Avon. The hours of work are Monday to Friday, 8am - 6pm with 1 hours lunch. Description **The role responsibilities will include**: - Identifying potential warranty work. - Liaising with the manufacturer to authorise works. - Processing warranty claims...
-
Customer Service Advisor
7 days ago
Barton-upon-Humber, United Kingdom Venatu Full time**Customer Service Advisor - Barton-upon-Humber - Permanent** **Salary**: £22460 per annum + £500 quarterly bonus **Shifts**: 9am to 5:30pm, Monday to Friday (No weekends or evenings!) **_Do you want to work for a company with progression opportunities that genuinely look after you?_** **What's in it for you?** - Free onsite gym, open 24/7 - Free...
-
Customer Assistant
2 days ago
Barton-upon-Humber, United Kingdom Lidl Full timePart Time Summary £10.90 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. Part Time - Weekends and Evenings. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure...
-
Warranty Administrator
7 months ago
Stratford-upon-Avon, United Kingdom Listers Full timeWe are currently looking to recruit a Warranty Administrator for our Audi Dealership in Stratford-upon-Avon. The hours of work are 08:00 - 17:00, Monday to Friday. The basic salary for this position is up to £28,000 depending on experience with a monthly bonus earning you up to £30,000 per annum. Description **The role responsibilities will...
-
Customer Service Advisor
5 days ago
Barton-upon-Humber, United Kingdom Venatu Recruitment Group Full time**Customer Service Advisor - Barton-Upon-Humber (DN18)** £22,460 per annum + £500 quarterly bonus Monday to Friday 9am to 5:30pm (40 hours per week) No Weekends or Evenings! **BENEFITS** - Free onsite gym (available 24/7) - Complimentary refreshments throughout the day - Two subsidised canteens - Fantastic progression opportunities with real success...