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Access to Records Team Leader

4 weeks ago

Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Do you enjoy making a difference to a team? Do you have experience of working in a customer focused environment? If so, we want to hear from you

An exciting opportunity has arisen for a team leader to work alongside the Access to Records team in Broomfield providing copy health records to patients, solicitors, police, coroners, courts and other stakeholders.

The post holder will ensure the team deal with access to records requests while adhering to national legislation and local policies, including managing requests in an efficient and appropriate manner and within set deadlines.

Still interested? Read on....

The job is varied and will suit someone who wants to get into or is already in a role with some team management. You will be required to manage, organise and support the Access to Records Administrators to provide a good quality, timely service to both our internal and external aswell as balance your own duties such as:

- To communicate and build key relationships with staff from a variety of disciplines, internally within the Trust and with external users of the service.
- To ensure that relevant and accurate information is obtained for the requester, which may include information from the Patient Administration System, Accident and Emergency System, Manual Health Records and/or X-Rays.
- Provide basic advice and guidance to clinical colleagues, patients and relatives on the correct processes to follow on access to records related issues.

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Please refer to the attached job description for a full list of duties and responsibilities.

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