Service Advisor

7 months ago

Glasgow, United Kingdom Lookers Plc Full time

OTE: GBP £30,800.00/Yr. Overview:
**Glasgow Audi**

**8am - 5:30pm Monday to Friday. Saturday on Rota 8-1**

**£26k-£28k with a realistic bonus of £4,800**

Lookers Glasgow Audi is recruiting for a dedicated Service Advisor to join our Aftersales Team which consists of, Service Advisors, Vehicle Technicians and our enthusiastic and friendly Service Manager, Stephen Cane.

As a Service Advisor at Audi, you will benefit from continuous training opportunities through our in-house brand development, as well as learning from one of the best in Stephen. This is a truly exciting opportunity with potential for progression opportunities within Lookers

**Responsibilities**:

- Booking MOTs, services and other repair work for our customers
- Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
- Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
- Managing a high-volume of customers daily as well as telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
- Maintaining accurate customer records, and updating the systems when any bookings have been made

Qualifications:
As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.

You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars

**About us**

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave
- For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

  • Service Advisor

    7 months ago

    Glasgow, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Mercedes-Benz of Giffnock** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    7 months ago

    Glasgow, United Kingdom Stratstone Mercedes-Benz Full time

    **Service Advisor** **Stratstone Mercedes-Benz of Giffnock** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Senior Service Advisor

    6 months ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Glasgow** **Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    7 months ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Glasgow** **Competitive Salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    6 months ago

    Glasgow, United Kingdom Stratstone Mercedes-Benz Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Glasgow** **Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    7 months ago

    Glasgow, United Kingdom Stratstone Mercedes-Benz Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Glasgow** **Competitive Salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Service Advisor

    7 months ago

    Glasgow, United Kingdom Lookers Full time

    Overview Service Advisor Glasgow North Land Rover Hours: Monday-Friday 8am till 6pm, Saturday 8am till 12noon on a rota basis  Salary: £30,800 OTE (including £26,000 basic, plus bonus) Are you an experienced service advisor looking for a new opportunity? If the answer is yes, then this could be the role for s North Land Rover is...

  • Service Advisor

    7 months ago

    Glasgow, United Kingdom Lookers Full time

    Overview Service Advisor Glasgow South Land Rover Salary: £26,000 basic + up to £6,000 bonus Lookers Glasgow South Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Eric, the general manager, you can look forward to on-going training...

  • Team Leader

    7 months ago

    Glasgow, United Kingdom Switch Advisor Ltd Full time

    **Team Leader** **Switch Advisor Ltd** is seeking a Team Leader to join our team in Glasgow. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.** Switch Advisor Ltd is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000...

  • Service Advisor

    6 months ago

    Glasgow, United Kingdom Lookers Plc Full time

    Overview: **Glasgow Audi** **8am - 5:30pm Monday to Friday. Saturday on Rota 8-1** **£26,000 - £28,000 with an OTE of £30,800** Lookers Glasgow Audi is recruiting for a dedicated Service Advisor to join our Aftersales Team which consists of, Service Advisors, Vehicle Technicians and our enthusiastic and friendly Service Manager, Stephen Cane. As a...

  • Service Advisor

    7 months ago

    Glasgow, United Kingdom Lookers Plc Full time

    OTE: GBP £30,800.00/Yr. Overview: **Glasgow Audi** **8am - 5:30pm Monday to Friday. Saturday on Rota 8-1** **£26,000 - £28,000 with an OTE of £30,800** Lookers Glasgow Audi is recruiting for a dedicated Service Advisor to join our Aftersales Team which consists of, Service Advisors, Vehicle Technicians and our enthusiastic and friendly Service...

  • Service Advisor

    7 months ago

    Glasgow, United Kingdom Lookers Plc Full time

    OTE: GBP £32,000.00/Yr. Overview: **Service Advisor** **Glasgow North Land Rover** **Hours: Monday-Friday 8am till 6pm, Saturday 8am till 12noon on a rota basis** **Salary: £32,000 OTE (including £26,000 basic, plus bonus up to £6,000)** Are you an experienced service advisor looking for a new opportunity? If the answer is yes, then this could be the...

  • Service Advisor

    7 months ago

    Glasgow, United Kingdom Lookers Plc Full time

    Overview: **Service Advisor** **Glasgow North Land Rover** **Hours: 42 Monday-Friday, 8am till 6 pm. Saturdays 8am till 12 noon on a rota basis (paid as overtime)** **Salary: £32,800 OTE (including £26,000 to £28,000 basic depending on experience, plus bonus)** Are you an experienced service advisor looking for a new opportunity ready for the new...

  • Service Advisor

    6 months ago

    Glasgow, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Porsche Centre Glasgow. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at...

  • QHSE Advisor for Electronics Industry

    1 month ago

    Glasgow, Glasgow City, United Kingdom Service Care Solutions Full time

    Job Description: QHSE Advisor for Electronics IndustryWe are looking for a talented QHSE Advisor to join our client's team, an established electronics manufacturing business. As a QHSE Advisor, you will play a crucial role in ensuring the delivery and maintenance of their QHSE Management System.The estimated salary for this role is £45,000 - £60,000 per...

  • Customer Service Advisor

    6 months ago

    Glasgow, United Kingdom Webhelp Full time

    **Advisor** **Location** - Glasgow, United Kingdom**Language** - English*** **Job Advert**: - If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. This hybrid role comes...

  • Senior Service Advisor

    3 weeks ago

    Glasgow, United Kingdom Macklin Motors Full time

    Macklin Motors Nissan Glasgow Central Here at Macklin Motors Nissan Glasgow Central , we have a fantastic opportunity for a Senior Service Advisor to come and join our well established business.If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you.We are offering a basic salary of up to...

  • Total Service Advisor

    7 months ago

    Glasgow, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Total Service Advisor To achieve customer and client KPI targets in relation to all contacts received via...

  • Customer Service Advisor

    7 months ago

    Glasgow, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting for Customer Service Advisors for Lloyds Banking Group in Glasgow. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their...

  • Service Advisor

    7 months ago

    Glasgow, United Kingdom Macklin Motors Full time

    **Macklin Motors Toyota Glasgow.** Here at **Macklin Motors Toyota Glasgow,** we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic salary plus company...