Assistant Product Trainer

4 weeks ago

Brighton, United Kingdom Paxton Access Ltd Full time

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world.

We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development,and recognition of achievement for every employee.

**So, what are the benefits?**
- We run a great social calendar with wine tasting, cooking classes, onsite yoga, staff parties and more. It's rare you won't see something going on
- Tech, bike, and travel or season ticket loans.
- Private medical insurance (Opt in) and healthcare cash-back plan.
- Discounted fitness memberships up to 75% off in your area.
- 25-days holiday plus bank holidays, and you can buy & sell up to 5 days a year.
- Recognised as one of the Best Companies to Work for in the UK, by Best Companies.

**About the role**

Join our Training team who are responsible for organising, promoting and managing training events in the UK and overseas. Based in our Brighton office, the training team plays an integral part of the business by delivering high quality technical trainingsessions to our customers and promoting Paxton's products at Exhibitions.

We are not looking for previous training experience, we are focused on your development and technical interests. We're looking for someone who is technically inclined, with goal to deliver technical training in the future. This is a fantastic opportunityto kick-start their career within training and technology field, and we will support your development to become a fully fledged Paxton Product Trainer.
- Support Field Training Engineers to deliver practical hands-on training sessions at seminars and training days hosted by Paxton
- Assisting the team by setting up, organising and preparing equipment used for training sessions
- Collect feedback from sessions to identify sales opportunities and communicate this to the sales team
- Administer the process and booking customers in for training
- Managing our LMS (Learning Management System) for customer, and provide technical support when required
- Learn how to create world class training courses, to be delivered in-person, virtually or via e-Learning
- Support the training team with training sessions, with the goal of developing your skills to deliver your own sessions
- Build your product knowledge by attending training sessions with the goal of developing your skills to deliver your own sessions.
- Collaborate with the team to support in the preparation, set up and delivery of exhibitions and roadshows as required
- Learn and support the team to deliver technical advice on exhibitions on behalf of Paxton
- Submit monthly report summarising individual successes, opportunities, and further info

**What are we looking for?**
- Someone who is technically inclined and is confident speaking and presenting in-front of groups
- Proven ability or aptitude to understand technical products
- To have a genuine passion to become a Product Trainer, and be able to deliver your own training sessions
- Experience providing product, hardware or software support is an added bonus
- Good task management and positively up for a challenge

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