Democratic Services Officer

3 weeks ago

Norwich, United Kingdom South Norfolk Council Full time

**Other Key Information**: Paid Professional Membership

**Do you have a keen eye for detail? Are you interested in ensuring that we uphold high standards of governance and assist Councillors in the role they undertake?**

**What you could be part of**

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focused services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.

***What you’ll be doing**
- Leading the formation of Committee agendas, advising, supporting and challenging officers to ensure work is appropriately planned and coordinated, progressing agenda items and arranging the timely and efficient dispatch of agendas.
- Preparing accurate, concise and timely minutes, ensuring their publication to appropriate organisations and individuals and prompt the execution of the decisions of the committee.
- Regularly liaising with officers and the committee chairman to support the development of work streams, the quality of committee reporting and enhance the effective management of committee meetings.
- Understanding and interpreting complex legislation making reasoned, accountable decisions in difficult situations and giving expert advice and guidance as required to officers, members and members of the public.
- Advising the committee chairs / council meetings on procedures and to ensure that the committees act lawfully and in accordance with the constitutional procedure rules.
- Providing guidance and advice to officers and to members on governance and constitutional issues in conjunction with the Monitoring Officer and Deputy Monitoring Officer(s).

**You must have**
- Demonstrable understanding of council and committee procedures and associated deadlines and political issues.
- Ability to handle complaints and resolve conflicts.
- Ability to work under exacting deadlines and to work under pressure with unsociable deadlines.
- Demonstrable diplomacy when dealing with political parties and members of the public.
- Political awareness when dealing with political parties and members of the public.
- Excellent communication skills, in particular the ability to write in plain English and the ability to prioritise workloads.
- Ability to communicate at all levels, including senior members and officers.
- Knowledge and experience of local government law, and procedures.

**What’s in it for you**

**Why Work For Us?**

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.

**What Flexible and Agile Working Arrangements do we Offer?**

The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.

**What Roles Do the Councils Offer?**

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.

**What Benefits do our Employees Receive?**

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.

**What Employer Accreditations do we Hold?**

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.

**What Wellbeing Support do our Staff Have Access to?**

The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.

**Where are we advertising?**

**Advertising Internally and Externally**

**Key Information**:
If you any questions about the role, then please don’t hesitate to contact the recruiting manager or the HR Team, who will be happy to answer any questions on the role or the Councils.

**Recruiting Manager**:Claire White

**Phone Number**:01508 533669

**HR Team**:
**Phone Number**: 01508 533995

**Closing date: 23 July 2023 at 11:30PM**

***

**Interview date: 27 July 2023**

***

**Next steps **

If you want to learn more about the Councils, then plea

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