Customer Service

3 days ago


Shifnal, United Kingdom L&C Employment Consulting Full time

Customer Service Administrator - 12 month contract - Telford

L & C Consulting are recruiting with an extremely successful, privately owned company in Telford for a new Customer Service Administrator / Sales Administrator. Predominantly based from their offices, there is also scope to allow the successful applicant to work from home 1 - 2 days a week after probation. This is a great opportunity for an experienced Customer Service / Administrator to build on their skills in a supportive, fun environment. The role is initially scheduled to be on a 12 month contract basis.

Duties will include (but not be limited to):

- Handle refunds, returns, complaints etc
- Customer account maintenance and updating CRM
- Manage back orders and deliveries
- Reports
- Other ad hoc duties as required

To be considered for this opportunity, you MUST have a stable, proven Customer Service / Sales Administration based background and possesses excellent communication skills (both written and spoken). You will also be the type of small team, ‘all-rounder’ who is happy to get involved and support as and when required.

You’ll be able to demonstrate excellent level of accuracy and IT skills (Inc Ms Excel), ideally be educated to a good standard, specifically in English and Maths. Above all, you will be a team player, motivated, professional and well organised.

The role comes with a good salary and accompanying package including generous holiday entitlement, flexible hours and hybrid WFH option after probation and more.

The Telford site is commutable from Shrewsbury, Wolverhampton, Bridgnorth, Walsall, Perton, Shifnal, Newport, Ironbridge etc

Alternative job titles could include Sales Administrator, Junior Account Manager, Sales Support, Customer Service Admin, Customer Service Advisor, Administrator, Customer Service Executive, Customer Service Co-ordinator, Sales Co-ordinator, Key Account Manager etc

L & C Consulting

Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.

With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction.

**Job Types**: Full-time, Temporary contract
Contract length: 12 months

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Work from home

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Shifnal: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 2 years (required)

Work Location: Hybrid remote in Shifnal

Reference ID: TF0472


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