Technical Coordinator

2 weeks ago

London, United Kingdom L&Q Full time

**Contract type: Full Time, Permanent, 35 hours**

**Persona: Agile (20 - 40% office based)**

**Location: Cray House, Sidcup DA14 5HU, West Ham Lane Stratford, London**

**National: Sale Point, Manchester**

**Salary: £28,553 per annum or National salary £24,675 per annum**

***

**Interviews to be held on: 18**th** July 2023**

***

L&Q is seeking an experienced Technical Coordinator to join the Trust’s Disrepair Team. The role will report into the Senior Technical Coordinator and work closely alongside the existing Disrepair Surveyors. You will be a key member of the team helping to manage the Trust’s Disrepair caseload.

You will assist in the management of disrepair cases, acting as the liaison between the Disrepair Surveyors and the Trust’s legal representatives. The work will be varied and will include coordinating works with the appropriate contractors, tracking progress and ensuring they are concluded in a timely manner.

You will be responsible for ensuring good communication and excellent record keeping. You must possess excellent administration skills and the ability to organise, plan, report and prioritise effectively.

Basic knowledge of the Disrepair Protocol and an understanding of maintenance within social housing would be desirable but not essential as upskilling will be provided. You should be able to communicate with a range of internal departments and external contractors and assist the Disrepair team in the day-to-day management of the disrepair cases.

o Strong administration and organisational skills

o Ability to work as part of a team and on your own initiative

o The ability to quickly understand a range of IT systems

o Excellent customer focus, communication and customer service skills

o Ability to communicate with and influence a variety of stakeholders

o Ability to use the full suite of MS Office packages.

**Our commitments**:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

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