Macclesfield Customer Service Advisor

1 month ago


Macclesfield, United Kingdom DoorCo Full time

DoorCo is an established manufacturing and distribution business that continues to grow and expand rapidly. We are currently seeking to recruit an enthusiastic and motivated Customer Services Advisor to join our busy and dedicated team in Macclesfield.

Duties include, but are not limited to
- Building effective customer relationships and responding to queries in a timely manner
- Updating customer specifications and arranging marketing assistance
- Answering technical and product related queries.
- Providing customers with updates of orders placed.
- Making amendments to orders based on customer requirements or changes.
- Helping resolve any product or delivery related issues.
- Liaising with other departments; production, purchasing, transport, credit control regarding potential issues which might affect customer service.

Training will be provided to use in-house systems (Business Micros and Sage computer systems).

Required experience and skills
- B2B/trade sales/service experience.
- Organisational skills and strong time and task management
- Proven experience of regular and timely verbal communication
- Strong attention to detail
- Good all-round IT skills and proficiency in MS Office products
- An enthusiastic attitude and desire to do what is required
- An ability to stay calm under pressure, multitask and prioritise workload.

This is a full-time role of 37.5 hours per week with 31 days holidays (Inc Stats).

Employee Benefits including
- Health Cash Plan & Holiday annual buy and sell scheme
- Reward and recognition
- Long service awards
- Employee events
- Employee discounts across multiple retailers
- Pension with Standard Life.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year



  • Macclesfield, United Kingdom Caroo Full time

    **Job description** **Customer Service Advisor  ** **Salary Of A Customer Service Advisor £24,000 basic** **Customer Service Advisor Hours: 40 hours / Full time** **Benefits of a customer service advisor**: - Casual dress - Company pension - Death in Service - On-site parking **Key responsibilities** **of a Customer Service Advisor** -...


  • Macclesfield, United Kingdom Barlow Wood Ltd Full time

    CUSTOMER SERVICE ADVISOR MACCLESFIELD £24, 000PA Office based only - free onsite parking / close to transport links Due to a growth in business levels our client is keen to add to their Customer Service team. They are keen to speak to individuals with a true passion for all things customer service. You will need to be a confident communicator with a...


  • Macclesfield, United Kingdom Barlow Wood Ltd Full time

    CUSTOMER SERVICE ADVISORMACCLESFIELD£24, 000PAOffice based only - free onsite parking / close to transport linksDue to a growth in business levels our client is keen to add to their Customer Service team. They are keen to speak to individuals with a true passion for all things customer service. You will need to be a confident communicator with a positive...

  • Parts Advisor

    1 day ago


    Macclesfield, United Kingdom Alliance Automotive Group UK Full time

    Are you an ambitious Parts Advisor looking to work for a successful company in the automotive industry? **What’s in it for you?** - Competitive salary package + excellent bonus - Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits - Staff discounts on car parts! - Work Pattern: Monday to Friday - working...


  • Macclesfield, United Kingdom Forrest Recruitment Full time

    CUSTOMER SERVICE ADVISOR MACCLESFIELD £24,000 PERMANENTDue to continuous growth, our client, who specialises in the finance sector, is seeking an enthusiastic Customer Service Advisor to join their busy team.Duties include: -Receiving warm inbound calls from clients seeking a financial solution.Making outbound calls to customers who have inquired for a...


  • Macclesfield, United Kingdom Forrest Recruitment Full time

    CUSTOMER SERVICE ADVISOR MACCLESFIELD £24,000 PERMANENTDue to continuous growth, our client, who specialises in the finance sector, is seeking an enthusiastic Customer Service Advisor to join their busy team.Duties include: -Receiving warm inbound calls from clients seeking a financial solution.Making outbound calls to customers who have inquired for a...


  • Macclesfield, United Kingdom MACCLESFIELD FOOTBALL CLUB LIMITED Full time

    **Position**: Waiter / Waitress - Food and Beverage Assistant **Reporting to**:Food and Beverage General Manager **Overall Objective**. Interacting with customers, taking orders and serving snacks, food and drinks. **Summary of Duties** Responsible for: - Greeting customers and offering restaurant or cafe menus - Answering questions about menu...


  • Macclesfield, United Kingdom Work In Progress Recruitment Full time

    Job Advert NFU Mutual Macclesfield Agency is an insurance services provider in the heart of Macclesfield, Cheshire. We are part of the NFU Mutual family who won the "Which? Insurance Brand Of The Year 2023" and are on a journey of growth and excellence and take pride in providing exceptional insurance services and customer care to a diverse range of...


  • Macclesfield, Cheshire, United Kingdom Barlow Wood Ltd Full time

    CUSTOMER SERVICE ADVISOR MACCLESFIELD £24, 000PA Office based only - free onsite parking / close to transport links Due to a growth in business levels our client is keen to add to their Customer Service team. They are keen to speak to individuals with a true passion for all things customer service. You will need to be a confident communicator with a...


  • Macclesfield, Cheshire, United Kingdom Barlow Wood Ltd Full time

    CUSTOMER SERVICE ADVISOR MACCLESFIELD GBP24, 000 - GBP26, 000 PA Office based only - free onsite parking / close to transport links Due to a growth in business levels our client is keen to add to their Customer Service team. They are keen to speak to individuals with a true passion for all things customer service. You will need to be a confident...


  • Macclesfield, United Kingdom Akton Recruitment Ltd Full time

    Customer Services Advisor Macclesfield-Cheshire 11.50 Per Hour Job Role To resolve a broad range of customer enquiries received face to face and via the telephone to provide an efficient and effective customer experience, resolving as many requests at first point of contact as possible. To work to defined business standards and processes, performing a wide...

  • Customer Service

    2 days ago


    Macclesfield, United Kingdom NFU Mutual Full time

    **Customer Service & Sales Advisor**: - Insurance role with full training + development + progression opportunities - Monday-Friday 9am-5pm. No weekends! - Based on the outskirts of Macclesfield town centre with onsite parking **About the Role**: As an NFU Mutual Customer Service & Sales Advisor you’ll be the backbone of the team in our Macclesfield...


  • Macclesfield, United Kingdom Barlow Wood Recruitment Full time

    **CUSTOMER SALES ADVISORS** **MACCLESFIELD** **£25K BASIC OTE £35K** - NO COLD CALLING!!_ Our client's business is undergoing a period of growth and they need to add another ten Customer Sales Advisors to their busy team! Providing a high level of customer service throughout the buying process - Negotiating with customers - Managing online systems and...


  • Macclesfield, United Kingdom MetroRod Ltd Full time

    **Weekend Customer Service Advisor** **Metrorod/Metroplumb** **Fully remote (Training in Macclesfield)** **£11 per hour** **16 hours (8.5 hours each day)** We are recruiting for our out of hours team here at Metrorod/Metroplumb. This is a great opportunity for those looking to increase their income, or for anyone who is only able to work during the...


  • Macclesfield, United Kingdom Abacus master locksmiths Full time

    Providing support for a Team of 5 Customer Advisors, and answering to Team Leader. Hybrid-working role, based at Macclesfield Town Hall, but also home-working. Working across varied workstreams, focus will be on supporting staff, in addition to refining and improving service processes. 5 years call centre customer service exp needed **Job Types**:...


  • Macclesfield, United Kingdom Abacus master locksmiths Full time

    Providing support for a Team of 5 Customer Advisors, and answering to Team Leader. Hybrid-working role, based at Macclesfield Town Hall, but also home-working. Working across varied workstreams, focus will be on supporting staff, in addition to refining and improving service processes. 5 years call centre customer service exp needed **Job Types**:...


  • Macclesfield, United Kingdom CHURCHILL ESTATES LIMITED Full time

    Providing support for a Team of 5 Customer Advisors, and answering to Team Leader. Hybrid-working role, based at Macclesfield Town Hall, but also home-working. Working across varied workstreams, focus will be on supporting staff, in addition to refining and improving service processes. **Job Types**: Full-time, Fixed term contract, Temp to perm Contract...


  • Macclesfield, United Kingdom ATS Recruitment Limited Full time

    **Customer Service Advisor (Part Time Weekends)** Macclesfield - Remote Working after training Permanent £10.00 per hour + benefits **The Client** Our client is a national, leading service provider that specialises in complete drainage and plumbing services to a wide range of clients, managing all domestic and commercial drainage and plumbing failures....


  • Macclesfield, United Kingdom Chapel Interiors Full time

    Chapel interiors are a family run business that started with our Wilmslow store. The store grew through a love of quality paint and wallpaper products and a commitment to provide excellent customer service. We began trading online in 2009 allowing us to expand both our product range and customer base. We now trade on a number of sales platforms including...


  • Macclesfield, United Kingdom Synergy Recruitment LTD Full time

    **Are you looking for a Working from Home/ fully remote position?** **Do you have commitments in the week, and want a weekend role, but don't fancy standing behind a bar?** **Then look no further!** We are recruiting a Weekend Customer Service Advisor for our client. The company are based in Macclesfield and you would need to be available for training in...