Entry Level Claims Opportunity
2 weeks ago
**Job profile**:
**Job title**: Claims Operations Assistant
**Location**:London (Hybrid)
**Employee status**: Permanent
**Company overview**:
AEGIS London writes a diversified book of business through Syndicate 1225 at Lloyd’s where, year after year, we’re ranked in the top quartile for performance.
In an increasingly complex and volatile world, brokers and clients are looking for risk transfer partners who are accessible, resourceful and there for the long haul. At AEGIS London, our structure and our mindset mean that our resources are an excellent match for your risks.
We’re here to find solutions: Our underwriters are available and empowered to try their very hardest to find a way to say yes.
We’re here for the future: The fact that we are privately-owned means that we take long term decisions about the business we do.
We’re here for our customers - collaboration is a cornerstone of our culture, our policies and our claims handling. We believe in operating for the mutual benefit of all our business partners.
**Purpose of the role**:
**Duties and accountabilities**:
- Claims file set-up for adjusters
- Assist with data accuracy checks and adjustments
- Action loss fund returns, outstanding queries, static claims and missing reserves
- Support adjusters with payment processing
- Provide administrative support to claims operations
- Assist with investigating and reconciling variances
- Various ad-hoc projects
**Skills, knowledge and experience**:
- Excellent organisational and communication skills
- Have a good working knowledge of Microsoft packages including Word and Excel
- Be a pro-active and positive team player
- Good analytical and problem solving skills
- Ability to manage competing demands and deliver results to agreed deadlines
- Demonstrable interest in developing a career within claims adjustment within the Lloyds Market
**AEGIS Values**:
**Fairness and respect**:
We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect.
**Open and inclusive**:
We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information.
**Ambitious**:
We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals.
**Striving to be better**:
We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers’ experience with us.
**Investing in people’s potential**:
We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.
As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential.
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