Retail Client Lead

2 weeks ago


London, United Kingdom dunnhumby Full time

**dunnhumby** is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

**Our mission**: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

**dunnhumby** employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We're looking for a client lead who expects more from their career. It's a chance to extend and improve dunnhumby's Booker client success team. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence the leading UK wholesaler.

Joining our Booker client success team, you'll work with world class and passionate people to manage a large portfolio of suppliers of household name brands operating across a diverse range of categories, such as Diageo, ABInbev and P&G. You will also build relationships with Booker category managers, inspiring both suppliers and category managers to use dunnhumby tools to access key insights themselves to drive categories forward.

What we expect from you
- Great collaboration with colleagues
- Ability to prioritise and work in an agile fashion to manage a large portfolio of clients
- Able to communicate impactfully with clients
- Building great relationships with new and existing stakeholders, establishing trust and credibility in guiding and training suppliers to derive their own insights from dunnhumby tools
- Ability to inspire Booker category managers to seek more dunnhumby insight from their suppliers, educating them on the benefits and impact this will have

**What you can expect from us**

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone's invited.

**Our approach to Flexible Working**

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found **(here)



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