Families First Advice Line Advisor
4 weeks ago
Recroot are looking for a Families First Advice Line Advisor to join our client based with the Vale of Glamorgan Council.
This role is starting asap, working Mon to Fri between 9am to 5pm for at least a 7/8 month contract.
PURPOSE OF POST : To provide advice and guidance to families/carers, initially by telephone, in line with the Families First guidance, relevant national standards and local and national legislation and guidance
MAIN DUTIES AND RESPONSIBILITIES
- To provide advice and guidance, initially by telephone, to both professionals and families based on their personal support requirements.
- To signpost professionals and families to appropriate local services to ensure that relevant support is provided.
- To undertake service user assessments including assessments of need and assessments of risk to inform casework planning, in line with Service and national standards.
- To provide high quality services to children, young people and their families/carers.
- To work in partnership with service users, carers, other professionals and agencies both internally and externally.
**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 8 months
**Salary**: £13.17-£16.47 per hour
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 975307
Expected start date: 01/08/2023
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