Operations Team Leader

4 months ago

Leicester, United Kingdom Company Shop Full time

Description

About us

Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste.

The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

About the role

We are looking for an Operations Team Leader to work at our Distribution Centre in Leicester, predominently on the home shopping line. To consistently deliver a great service by truly putting our colleagues and members at the heart of what we do.

You will assist the Store Manager in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent standards and who demonstrate an uncompromising view on the service we ultimately provide to our members.

Deliver the day to day operation of the department through routine processes and practices.

The work you do will ensure our stores are successful
- we are all in it together and deliver a great experience for our members... by doing the right thing, you will make a difference

**Requirements**:
Reporting into the Store Manger, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department
- Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department
- Ensure standards remain high and continually look for ways to improve
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
- Continuously review waste within your department and seek solutions to reduce wastage where possible

**Support and assist the Store Manager with**:
Attending pre-shift and mid-shift management meetings
Daily huddles, ensuring all tasks set are completed efficiently by team members
Staff performance and absence management
Return to work meetings
Recording accidents and near misses
Development plans of colleagues, by making recommendations and coaching rising stars
Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
Ensuring our colleagues uphold our culture and deliver an expectational member experience
Any additional departmental tasks as and when required

Skills of a Team Leader
- Lead by example and uphold Company Shop Group values at all times
- Ability to build and maintain effective working relationships
- Ability to effectively plan and organise workloads
- Able to work to strict deadlines
- A want and desire to develop and progress within your role
- A commitment to your own personal development and continued learning
- To be flexible and adaptable to support the needs of the business

**Location**: Company Shop, Leicester Distribution Centre. LE3 1UT

**Rate of pay**: £11.00 per hour

**Shifts/Hours**: 37.5 hours per week, working Monday to Friday 8am to 4pm.

**Please note**: Team Leaders are required to be fully flexible about when you work to cover the operational hours, which includes working bank holidays.

**Benefits**:
Free membership to Company Shop

Death in service benefit

Contributory pension scheme

Annual Flu Injections (optional)

Perkbox

On site Parking

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