Transport Coordinator

3 months ago

Stafford, United Kingdom Pets at Home Full time

**Transport Coordinator (Day / Night)**

**Stafford Fulfilment Centre**

**Set Shifts** 4 on 4 off shift day pattern (12-hour shifts) OR 4 on 4 off Night shift pattern (12 hour shifts)

**Salary **£29,388.06, Night shift includes a 20% shift allowance

We are looking for a Transport Coordinator to join our busy Transport team at our Stafford Fulfilment Centre.

**The Role**

Reporting to the Operations Manager you will be responsible for compliance and operational aspects of transport for our Stafford Fulfilment Centre and its off-site partners. Maintaining a proactive approach to risk management and adherence to site health & safety regulations to ensure a safe working environment.
You will ensure the operation consistently meets the requirements of the business, in terms of quality, productivity, whilst taking care of daily and weekly operations reporting and key performance indicators management. Creating effective working relationships within Transport, to build a climate where colleagues feel valued and engaged.

**Key Responsibilities**
- Ensure all colleagues comply with H&S policies and safe working practices.
- Conduct colleague despatch and de-briefs.
- Deal with queries in a prompt and professional manner and escalating where required to management.
- Manage equipment defects efficiently and in line with process.
- Ensuring SLA is always met for all equipment servicing/MOT.
- Ensure all deliveries and collections are made on time and all delays are recorded and communicated.
- Resource planning of core and agency colleagues in line with schedule requirements.
- Escalate all accidents and incidents and assist with completion of necessary reports.
- Consult with warehouse daily to understand loading position and assess any required changes to the daily schedule without jeopardising the service to stores.
- Engaging with our 3PL’s on any potential risk to store service through to resolution.
- Ensure all aspects of administration within the department are kept up to date.

**What you will bring**
- Be an excellent communicator both written and oral.
- Have a positive attitude ‘Can Do Attitude’ with the ability to listen and be approachable.
- Willing to receive training and perform duties in all areas of the operation.
- Knowledge and experience of materials handling equipment, together with relevant transport management systems.
- Knowledge and experience of managing service level agreements (SLA’s) and KPI’s.
- Knowledge and experience of resource planning management.
- Have an appreciation of budgets and can demonstrate proactive cost control management.
- Energy and tenacity to succeed in a fast-paced environment.
- Knowledge and experience of tachograph, driving hours and the working time directive (WTD).

**What you will get in return**
- Competitive pay
- Full-time employment
- Training and development opportunities
- Potential industry qualifications
- Room for career growth within our company
- A generous Total Reward Package, which includes:

- Paid annual leave 24 days
- Free on-site parking
- On-site electric vehicle charging
- A paid day off for your birthday
- An extra paid day off to celebrate a new pet in your family
- Cycle to work program for tax-free bicycle purchase
- Enhanced maternity, paternity, adoption, and shared parental leave
- Access to a subsidised canteen, discount in Pets at Home stores and more

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