Head of Visitor Experience

3 weeks ago


Canterbury, United Kingdom Canterbury Cathedral Full time

Are you a dynamic, proactive professional looking for an exciting new challenge?

Do you have a proven track record of managing the delivery of a wide-ranging programme of activities including developing new visitor experiences and opportunities?

Could you provide effective, strategic leadership for the delivery of an external engagement strategy at Canterbury Cathedral that will attract a new and diverse audience?

If so the exciting opportunity that has arisen at Canterbury Cathedral for the appointment to the role of Head of Head of Visitor Experience may just be the role for you.

Canterbury Cathedral remains one of the most visited places in the country. It is first and foremost a working, living church and community offering a warm welcome to all visitors, groups and individuals from all over the world, delivering its aim to show people Jesus. Alongside its programme of daily worship, the Cathedral offers a wide range of facilities including guided Cathedral tours, behind the scenes visits to unseen areas such as the Stained Glass Studio, Stone Conservation Workshop, Archives & Library and the amazing views across the City from the Bell Harry Tower. It boasts Hotel and Conference facilities, world class, musicians and first class facilities to the 100,000 or so school children who visit the Cathedral every year. The Visitor Welcome Centre offers an interactive space and a Community Studio which allows for learning and participation centering on the Cathedrals heritage, historic collections and themes through messy play, art and craft workshops, performance, screenings, displays, presentations, meetings, talks projects and exhibitions and other small events.

As the Head of Visitor Experience you will coordinate and be a successful influencer, at a strategic level in; engagement, public relations, marketing and line management across the work of external engagement departments and securing effective relationships with stakeholders.
- Canterbury Cathedral is committed, within our Cathedral community to the safeguarding and protection of vulnerable people. This encompasses those who live, work, worship and visit here._
- As part of our commitment to both child and adult protection, we carefully select and train paid and voluntary staff who might come into contact with these groups, using the Disclosure and Barring Service (DBS) if appropriate amongst other tools, to check their suitability._


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