Credit Controller
1 month ago
Jackson Hogg are delighted to be supporting a well-established business based in Darlington on the appointment of a Credit Controller.
**Responsibilities**:
- To recover outstanding debts in line policies and procedures including the maintenance of accurate IT records and to continually improve collection rates
- Review outstanding debts within set timeframes and follow up if payment is not received
- Escalate complex and difficult accounts to the Assistant Credit Control Manager
- Take ad hoc electronic payments
- Promote and set up Direct Debit instructions
- Follow up rejected direct debits and obtain alternative payment if required
- Maintain Cash Sheets with confirmed and expected payments
- Address queries and complaints
- Obtain copies of all legal documentation as required
- Understand the various types of debt, and the appropriate process for collection
- Report un-paid client contributions to the relevant authorities in line with their required timeframes
Experience
- Debt chasing experience
- Excellent communication skills, both written and verbal
- Good analytical skills
- Good listening skills with an empathetic and patient demeanour
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£23,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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