Customer Service Advisor
2 weeks ago
Located in Sidcup, with an annual turnover of £22m, Tropical Blinds is one of the UK's leading window blind manufacturers, supplying an extensive range of interior window blind products to the blind trade.
Due to the continued growth of our established and thriving business, we are looking for a highly motivated individual to join our Sales office.
**Position**: Customer Service Advisor
**Location**: Sidcup, Kent
**Hours**: Monday to Friday, 8.00am to 4.15pm (38.75 hours per week)
**Contract Type**: Full Time and Permanent
Your main office duties will include:
- General office support on an as-needs basis
- Solving order related issues
- Liaising with our factory
Training will be provided on our bespoke computer system for entering orders and general business practices. You will need to ensure that orders are entered correctly, promptly and make sure queries are resolved in a timely manner. Whilst working within our customer services department, you will need to work autonomously as part of a team to ensure daily duties are completed efficiently and effectively. You will be required to use a range of communication methods to ensure that customer enquiries and complaints are resolved at the first point of contact.
- Be able to work independently within a team
- Effective planning and organisation to complete daily tasks on time
- The ability to learn on the job
- Have good attention to detail
- GCSE English and Maths
**Job Types**: Full-time, Permanent
Pay: £25,671.00 per year
**Benefits**:
- Casual dress
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: In person
Application deadline: 20/05/2024
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