Receptionist
7 months ago
We are looking for a friendly, professional Receptionist with a passion for making a difference to others.
You’ll be working full time (42 Hours a week) (Week 1 Monday, Tuesday, Saturday, sunday 8am - 8pm and Week 2 Wednesday, Thursday, Friday 8am - 8pm) at Cygnet Acer Clinic, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Acer Clinic is a 28 bed service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs or acute mental health needs.
Care is provided in a therapeutic environment, with a level of security matched to individual needs. The aim of the treatment, rehabilitation and re-socialisation programme is to prepare the people in our care either for transfer to conditions of lesser security, or for a life in the community.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You’ll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work.
With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.
**Your day-to-day...**
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols
**Why Cygnet? We’ll offer you**
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
- “Cycle to work” scheme & employee discount saving
**You are...**
- An experienced receptionist/administrator used to working with customers/clients
- Organised, naturally helpful & a good multi-tasker
- Computer literate - including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
**Cygnet** has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
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