Urdu/punjabi Speaking Customer Service Assistant

3 weeks ago


Hockley, United Kingdom Absolute Industrial Recruitment Ltd Full time

We are currently recruiting for a **Customer Service Assistant** for our clients based in the **Jewellery Quarter, Birmingham**.

The working hours will be 10am - 5pm Monday to Friday and a Saturday on a rota basis (starting at 1 in 4) 10am - 4pm.

This position is available immediately and is a permanent role.

The salary is starting at £18,000 per annum and will be reviewed in April and again after successful completion of the probation period of 3 months.

**Duties will include but are not limited to;**
- Booking appointments with customers
- Meeting & greeting customers
- Maximising sales by providing an excellent customer service experience
- Administration
- Database & CRM entry
- Taking and recording payments

**Skills or Experience required;**
- Computer skills
- Excellent telephone manner
- Computer literate
- Ability to understand and speak Urdu/Punjabi & English

Onsite parking is provided or there is a train station within a two minute walk from the workplace.

This role is starting at minimum wage and the role is available immediately.

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£19,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hockley: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: JSC0603


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