Night Support Worker

6 months ago

Redditch, United Kingdom CARE FIRST SERVICES Full time

**About Us**:
Care First Services is a leading provider of semi-independent living accommodation for young people transitioning into independent living. We are committed to empowering our young people to develop the skills and confidence necessary for a successful transition to adulthood.

Must be a driver.

**Job Summary**:
We are seeking a dedicated and compassionate Night Support Worker to join our team. The Night Support Worker will be responsible for providing overnight support, guidance, and supervision to young people in our semi-independent living accommodation.

Applicants who are foreign nationals or have resided abroad anytime after the age of 16 will be required to provide a Police clearance certificate from their home country or respective country as part of the safer recruitment process.

**Salary**:£12 per hour

**Key Responsibilities**:

- Be present and available during overnight shifts to respond to any emergencies or concerns that may arise.
- Conduct regular checks on the young people to ensure their safety and well-being.
- Provide immediate support during emergencies, such as accompanying the young person to A&E visits.
- Ensure young person receive appropriate medical attention and follow-up support as needed.
- Handle any crisis situations calmly and professionally, following company policies and procedures.
- Liaise with appropriate authorities or agencies if necessary.
- Support where appropriate, education, training, vocation, and leisure activities
- Provide emotional and practical support to the young people as needed.
- Support young people in developing life skills, including budgeting, cooking, and maintaining a clean-living space.
- Maintain accurate and up-to-date records of nightly activities and any incidents that occur during your shift.
- Liaise with GP, dentists, and other medical professionals to ensure young persons’ healthcare needs are met.
- Assist young people in booking and attending medical and dental appointments.
- Maintain and update health records, ensuring they are accurate and confidential.
- Complete and update daily reports including but not limited to key work sessions, risk assessments, social worker weekly reports, outcome matrix, incident reports and communicate any relevant information to the daytime support team.
- Collaborate with other staff members and supervisors to ensure a seamless transition between night and day shifts.
- Communicate effectively with young people, addressing their concerns and needs with empathy and understanding.
- Attend and participate in team meetings, training sessions, and professional development opportunities.
- Follow the Philomena protocol and company policies when reporting a missing person.
- Maintain detailed records of missing persons incidents, including information on when and how the report was made and any subsequent actions taken.

**Qualifications**:
QCF Level 3 in Childcare/young people care or working towards it.

Previous experience working with young people in a supportive capacity.

Excellent communication and interpersonal skills.

Ability to remain calm under pressure and handle crisis situations effectively.

Understanding of the challenges faced by young people transitioning into independent living.

A commitment to promoting the welfare and development of young people.

**Benefits**:
The company has their own benefits scheme to be discussed at the interview.

This job description is intended to provide a general overview of the position and should not be considered an exhaustive list of responsibilities and qualifications. Responsibilities may change to accommodate the evolving needs of our young people and organisation.

**Job Types**: Full-time, Permanent

Pay: £12.00 per hour

Expected hours: 36 per week

Schedule:

- 12 hour shift
- Night shift
- Overtime
- Weekend availability

Ability to commute/relocate:

- Redditch, Worcestershire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Support WorK: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person

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