Customer Service Assistant

5 months ago


Swindon, United Kingdom Uniting People Full time

**Sales & Customer Service Assistant**

Salary £23,000 + bonus

Monday - Friday 8:30am-5pm

Location - Swindon

**Knowledge, Skills & Experience Required**
- Customer Focused
- Problem solving ability relating to customer service
- PC literate
- Excellent communication skills
- Excellent organisational skills
- Excellent administration skills
- Experience of working in a pressurized environment
- Proven sales background
- Product knowledge
- Proactive sales calling
- Short learning curve
- Keen attention to detail
- Ability to multi-task

**Key Results Areas**
- Ensuring all orders are processed accurately and on time, in full.
- Ensure customer quotations and customer correspondence are completed in a professional manner.
- All cash handling must be dealt with in line with company policy.
- Achieve sales and margin targets of the branch
- Target new customers.
- Follow up all enquiries.
- Ensure that all held orders are chased and customers contacted for payments.
- Order back to back stock in line with company policies.
- Help out with stock take.
- Non stock and stock purchasing.
- Minimise stock transfers between branch and CDC by following 4x procedures.
- Complete all sales reports as required, i.e. footfalls, lost orders etc
- Ensuring all compliance of business controls.
- Compliance to all health and safety legislation.
- Any other reasonable duty as defined by the company.

**Job Types**: Full-time, Permanent

Pay: £23,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Inbound sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: SALESCUST



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