Trainee

3 weeks ago

Leeds, United Kingdom Data Protection People Limited Full time

Job Specification
**Job Title**:Trainee Support Desk Data Protection**

**Must be a law graduate and be based in West Yorkshire on
- site office based in Leeds.**

**Job Purpose**: To provide support to DPP’s data protection consulting team as required and to develop the skills necessary to become a data protection and information governance consultant.

**Reporting to**: Support Desk Manager

**Key Functions**:
1. To provide support to DPP’s consulting team including: a. Attending various client sites to fulfil or assist in the fulfilment of DPP’s contractual obligations. b. Writing up notes, opinions, reports, and other documents as required to extend and demonstrate personal skills. c. Carrying out research both into the privacy arrangements of clients as well as into technical aspects of privacy and data protection law, legal cases, undertakings, official guidance, and the professional opinions of other practitioners. d. To support and assist clients to develop and implement appropriate policies and other actions and to ensure that they are complied with.

2. To answer cases that come into the Support Desk including but not limited to: a. Data Protection and Privacy queries b. Marketing queries c. Project work, including Records of Processing Activities and Due Diligence

3. Providing as required sales support including: a. Writing sales proposals and scope of work b. Preparing marketing and promotional materials including blogs

**Main Responsibilities**:
1. Supporting the Support Manager, consulting team and clients. a. Attend client sites to engage with clients and their employees and agents as required to help achieve client objectives for DPP projects and contracts and deliver projects in accordance with the scope of work. b. To undertake preparation in advance as required for client meetings and/or DPP projects creating appropriate notes, references and documentation and sharing this with other team members as necessary. c. To meet with, interview, and discuss matters relevant to DPP projects maintaining accurate notes of conversations and observations. d. To create notes, reports, and other documentation as necessary from meetings conversations, findings, and observations etc. in a timely, accurate and professional manner and using the approved templates and central DPP resources as appropriate. e. To write up documentation as required for presentation to clients to a professional standard required by DPP.

f. To always act in a professional and courteous manner and with integrity and confidentiality and do nothing which brings the company or any of its employees or agents into disrepute. g. To log and handle inbound customer DP and privacy queries in a timely and professional manner seeking appropriate guidance from the Consulting team as required and strictly in accordance with customer SLAs and DPP work practices. h. To promptly follow -up on customer queries, requirements, or actions.

2. To plan and utilise time efficiently and effectively.

3. To maintain accurate records of time and expenses incurred and to promptly provide same to DPP as required.

4. To maintain awareness of relevant law, legal issues, cases and interpretations

5. To support pre-sales efforts as required including writing proposals, undertaking peer
- review of documentation.

6. To work within the consulting framework as set out by DPP and amended from time to time.

7. To positively contribute to the development of the company and its services.

8. Any other relevant duties as agreed from time to time.

**Person Specification**:
**Reporting to** the Consulting Services Manager, the **Job Purpose** is to provide support to DPP’s data protection consulting team as required and to develop the skills necessary to become a data protection and information governance consultant.

**Key Functions** of the role include: 1) providing support to DPP’s consulting team and customers; 2) carrying out legal research to address customer queries; 3) assisting clients in the development and implementation of appropriate policies and other control measures and methods to ensure that they are complied with.

You'll rapidly be trusted to manage your own projects, be given a client portfolio to look after, and will be encouraged to write blogs and white papers and participate in our weekly podcasts.

**We offer a career route to utilise and develop your legal skills and love of working with the law as**

**an alternative to private practice or working within the legal services team of a large organisation.**

**Job Types**: Full-time, Graduate

**Salary**: From £17,447.33 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 29/09/2023
Expected start date: 02/10/2023

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