![The Queens Hotel & Spa, Bournemouth](https://media.trabajo.org/img/noimg.jpg)
Reservations Assistant
4 weeks ago
Job description
If you have a passion for providing exceptional service and creating memorable experiences for guests, we invite you to consider a career with us. Join our team at Queens Hotel & Spa and be a part of delivering unparalleled hospitality in one of the most beautiful locations in the UK.
We are currently in search of a skilled Reservations Assistant to become a valuable member of our team at the Queens Hotel & Spa in Bournemouth.
**General Scope and Purpose**
To be totally customer-focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
To take reservations and chase bookings to ensure maximum occupancy and room rates are achieved.
**Responsibilities**:
1. To assist in maintaining the smooth running for the Revenue Office
- To be responsible for selling the hotel and achieving maximum room occupancy at all times, whenever possible making additional sales on upgraded packages or food & beverage options.
- To ensure all bookings received are recorded correctly and updated when confirmed or amended.
- To be aware of customer requirements to eliminate customer complaints.
- To deal with guest complaints relating to their bookings and communicate their concerns to the appropriate manager.
- To hand over at the end of the shift to the other Revenue Office Team Members, Reservations Manager or the most senior person on Reception Shift, as appropriate.
- To maintain a professional working relationship and good communication with the Conference & Events Sales Team.
- To represent the Reservations Manager in his/her absence and carry out the following duties
- To provide the Reception Team with a daily report each morning, giving all details about occupancy levels, no-shows, VIP’s and special events.
- To overbook rooms within set guidelines.
- To consult with the Reservations Manage with respect of group/agency bookings
- To liaise with the Reservations Manager/ Revenue Manager regarding special rates/ discounts where not already pre-arranged.
- To undertake any other reasonable project as requested by your Revenue or Reservations Manager to grow and improve the business.
**Benefits**:
- Company pension
- Continuous learning and development opportunities
- An opportunity to work with a great team.
- Employee Discounts
Additional Information
Pay: From £25500 per year
Schedule:
- Monday to Friday
Work Location: In person.
Pay: £25,500.00 per year
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: RA 01
Expected start date: 01/07/2024
-
Reservations Assistant
2 weeks ago
Bournemouth, Bournemouth, United Kingdom The Queens Hotel & Spa, Bournemouth Full timeJob descriptionIf you have a passion for providing exceptional service and creating memorable experiences for guests, we invite you to consider a career with us. Join our team at Queens Hotel & Spa and be a part of delivering unparalleled hospitality in one of the most beautiful locations in the UK.We are currently in search of a skilled Reservations...
-
Reservations Advisor
4 weeks ago
Bournemouth, United Kingdom Daish's Holidays Full timeJob description Job description About us: Daish’s Holidays is an award winning, family owned and operated company with over 40 years of history in providing the best value coach and self-drive breaks in the UK. Daish’s now owns and operates 12 hotels in some of the most popular UK destination along with a fleet of 40 luxury coaches which offer pickups...
-
Reservations Advisor
4 weeks ago
Bournemouth, United Kingdom Daish's Holidays Full timeJob description Job description About us: Daish’s Holidays is an award winning, family owned and operated company with over 40 years of history in providing the best value coach and self-drive breaks in the UK. Daish’s now owns and operates 12 hotels in some of the most popular UK destination along with a fleet of 40 luxury coaches which offer pickups...
-
Reservations Advisor
4 weeks ago
Bournemouth, United Kingdom Daish's Holidays Full timeJob description Job description About us: Daish’s Holidays is an award winning, family owned and operated company with over 40 years of history in providing the best value coach and self-drive breaks in the UK. Daish’s now owns and operates 12 hotels in some of the most popular UK destination along with a fleet of 40 luxury coaches which offer pickups...
-
Reservations Advisor
4 weeks ago
Bournemouth, United Kingdom Daish's Holidays Full timeJob description Job description About us: Daish’s Holidays is an award winning, family owned and operated company with over 40 years of history in providing the best value coach and self-drive breaks in the UK. Daish’s now owns and operates 12 hotels in some of the most popular UK destination along with a fleet of 40 luxury coaches which offer pickups...
-
Reservations Advisor
2 weeks ago
Bournemouth, Bournemouth, United Kingdom Daish's Holidays Full timeJob descriptionJob descriptionAbout us:Daish's Holidays is an award winning, family owned and operated company with over 40 years of history in providing the best value coach and self-drive breaks in the UK.Daish's now owns and operates 12 hotels in some of the most popular UK destination along with a fleet of 40 luxury coaches which offer pickups from a...
-
Reservations Advisor
1 month ago
Bournemouth, United Kingdom Daish's Holidays Full timeWe’re currently looking for Reservations advisors to join our small and fun team based in Bournemouth - but don’t think this is just like every other call centre role! You’ll get to speak to our wonderful customers, many of whom travel multiple times a year and you’ll be booking great value holidays. You’ll be part of a team where everyone knows...
-
Reservations Advisor
3 weeks ago
Bournemouth, United Kingdom Daish Hotels Full timeYou’ll get to speak to our wonderful customers, many of whom travel multiple times a year and you’ll be booking great value holidays. You’ll be part of a team where everyone knows your name and you’ll get to enjoy a fun and friendly environment. The role is full time and includes weekend work on a rota basis - you’ll typically work one full...
-
Assistant Financial Recruitment
2 days ago
Bournemouth, United Kingdom Daniel Owen Ltd Full timeAbout Us:Daniel Owen is an established recruitment consultancy specialising in the placement of quality, temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance and engineering companies. The Company:You will be working for an established Housing Association who...
-
Marketing Assistant
4 weeks ago
Bournemouth, United Kingdom Anglo-Continental School of English Full time**DO YOU SPEAK THAI KOREAN, JAPANESE OR GERMAN?** **ANGLO-CONTINENTAL EDUCATIONAL GROUP** **MARKETING ASSISTANT** Reporting to the Marketing Manager, the position will involve assisting members of the Marketing Department in promoting the Group's courses in co-operation with Anglo-Continental representatives, companies, travel agencies, airlines,...
-
Assistant Financial Recruitment
4 days ago
Bournemouth, United Kingdom Daniel Owen Ltd Full timeAbout Us: Daniel Owen is an established recruitment consultancy specialising in the placement of quality, temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance and engineering companies. The Company: You will be working for an established Housing...
-
Assistant Financial Recruitment
3 days ago
Bournemouth, United Kingdom Daniel Owen Ltd Full timeAbout Us:Daniel Owen is an established recruitment consultancy specialising in the placement of quality, temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance and engineering companies. The Company:You will be working for an established Housing Association who...
-
Gaming Assistant/operator
3 weeks ago
Bournemouth, United Kingdom Centre VR Full timeAre you passionate about virtual reality and providing exceptional customer experiences? Centre VR is seeking dedicated individuals to join our team as Game Assistants and Operators at our exciting virtual reality entertainment center. **Position**: Game Assistant /Operator **Location**: Centre VR, [Location] **Type**: Full-time **Probation Period**: 6...
-
Radiology Assistant
1 week ago
Bournemouth, United Kingdom Nuffield Health Full timeJob summary Radiology Assistant Bournemouth Hospital | Radiology | Permanent | Part time Up to £23, pro rata, dependent on experience 20 hours per week Main duties of the job As our Radiology Assistant you will: Support the MRI clinical teamManage the patient scanning journey from start to finish, in preparation, questionnaire, positioning...
-
Assistant Manager
1 month ago
Bournemouth, United Kingdom Age UK Full timeAge UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic Southbourne team as an Assistant Manager. Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide...
-
Assistant Manager
3 weeks ago
Bournemouth, United Kingdom AgeUK Full timeAge UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.We have an exciting opportunity to join our fantastic Southbourne team as an Assistant Manager.Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide...
-
Assistant Manager
3 weeks ago
Bournemouth, United Kingdom Age Uk Remote Work Freelance Full timeAge UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic Southbourne team as an Assistant Manager. Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide...
-
Marketing Assistant
2 weeks ago
Bournemouth, Bournemouth, United Kingdom Anglo-Continental School of English Full timeDO YOU SPEAK THAI KOREAN, JAPANESE OR GERMAN?ANGLO-CONTINENTAL EDUCATIONAL GROUPMARKETING ASSISTANTReporting to the Marketing Manager, the position will involve assisting members of the Marketing Department in promoting the Group's courses in co-operation with Anglo-Continental representatives, companies, travel agencies, airlines, universities and other...
-
Supplies Assistant
1 month ago
Bournemouth, United Kingdom Nuffield Health Full timeSupplies Assistant Bournemouth | Supplies | Permanent | Part time Up to £23,419.50 pro rata, dependent on experience 22.5 hours per week Nuffield Health is passionate about taking care of the nation’s wellbeing. As the UK’s largest Healthcare Charity, we offer our people the chance to take on a role with greater impact. In return, we offer a...
-
Seafront General Assistant
4 weeks ago
Bournemouth, United Kingdom BCP Council Full time**Seafront General Assistant (Seasonal assistant)** If you are passionate about the local environment and the community benefits it provides, then an exciting opportunity exists for you with BCP Council Seafront Operations. We are looking for enthusiastic, self-motivated and experienced people to join our Seafront Team. You will need to be able to work as...