Student Advisor/tele Sales Expert

5 months ago

Glasgow, United Kingdom MSBM Full time

**Company Profile**
Metropolitan School of Business and Management, UK, is a British Business school headquartered in London, the United Kingdom. MSBM is a Pathway College offering international students access to level 4, 5, and 7 Diploma leading to a University Degree from top UK Universities at an attractive cost. The school engages in a blended learning model that is both online and classroom. MSBM combines the most recent technology, quality curriculum, and innovative teaching channel to provide outstanding learning knowledge to its students.

**Position Objectives**
A student Advisor/ Telesales Executive will direct and counsel the students toward the executive programs offered by the institute. Oversee and generate the leads from the potential market; work as a team and direct towards closing the deal over the phone and maintain good customer relationships.
The core goal is to assist the company’s growth by bringing potential clients and promoting the business internationally.

**Key Duties/Responsibilities**
- Managing, tracking, and following up on leads by calling them to give them a brief about the courses being offered by the organization.
- Build a network that can promote and help to create better leads.
- Give counseling to the students, by helping them understand the functioning of the pathway institute and the worthiness of the courses being offered.
- Answer all the doubts that clients are having and give them a clear picture of the courses.
- Ask questions to understand customers’ requirements and close.
- Take and process the orders in an accurate manner.
- Ability to meet deadlines each month.
- Enter and update the clients’ information on the company portal.
- Go the “extra mile” to meet the sales requirements and facilitate sales in the future.
- Keep records of every conversation made and note all the possible information.

**Essential Skills**
- Proven record of educational service telesales representative or customer service role.
- Effective track record of successfully getting clients preferably over the phone calls.
- Knowledge of potential sales market.
- Ability to adapt the technology
- Excellent active listening and communication skills.
- Confident in handling the clients over calls.
- Cool tempered and ability to accept and handle rejections.
- Outstanding negotiation skills with an ability to resolve and address complaints.

**Qualification and Experience**
- Some experience as a sales executive handling the international market.
- Fluency in English is necessary
- Good knowledge of MS Office especially MS Excel.
- Versatile and is up to date with the trends of the market.
- Ability to adapt and learn about the courses and services offered by the institute and describe/explain them to prospects.

**Salary**: £800.00-£1,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

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