Customer Service Assistant/supervisor
6 months ago
**Job Role: Customer Service Assistant/Supervisor - West Bromwich**
**Hours per week: 30 hours per week**
**Hourly rate: £11.50 - £13.50 per hour**
**This role is a mixed shift pattern therefore you must be available to cover days, evening shifts and weekend shifts.**
**If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.**
- **Hit the Jackpot on an exciting new career with Admiral**_
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_
Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.
As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.
Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.
As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:
- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.
With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_
Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_
Please view our Recruitment Data Privacy Notice which is on our Company website.
OPS2CSA
**Job Types**: Full-time, Permanent
Pay: £11.50-£13.50 per hour
Expected hours: 30 per week
**Benefits**:
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- West Bromwich: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you aged 18 or above due to Licensing Laws?
- If successful we carry out DBS checks. Are you comfortable with this?
- Are you fully flexible to work a range of day, afternoon, evening, night and weekend shifts at 20 hours per week?
Work Location: In person
-
Night Customer Service Assistant/supervisor
6 months ago
West Bromwich, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Night Customer Service Assistant/Supervisor - West Bromwich** **Hours per week: 30 hours per week** **Hourly rate: £11.50 to £13.50 per hour** **Shift pattern (if applicable): Night shifts over three nights per week between 10pm and 8.30am. Must be available to work these shifts.** If working between the hours of 11PM and 6AM, you will...
-
Customer Service Supervisor
6 months ago
West Bromwich, United Kingdom PENIEL ACHIEVERS LTD Full timeCustomer Service Supervisor **Responsibilities**: - Manage and supervise a team of customer service representatives - Provide guidance and support to team members, ensuring excellent customer service - Monitor and analyze customer service metrics to identify areas for improvement - Develop and implement strategies to enhance customer satisfaction and...
-
Customer Service Assistant
6 months ago
West Bromwich, United Kingdom Global Centre Full timeJob Overview: **Duties**: - Polish - English translations are required on daily basis, therefore both languages are required - Drafting letters of complaints and other documentation - Assist customers with different type of forms for benefits, universal credit, PIP and others. - Perform data entry tasks accurately and efficiently - Assisting with calls for...
-
Customer Service Supervisor
6 months ago
West Drayton, United Kingdom Associated Air Services Limited Full timeEstablished in 1987, Associated Air Services has developed outstanding delivery and logistics solutions for the modern business environment. Being one of very few businesses within our industry that have remained independent, when you look behind the scenes at AAS you will find a dedicated team who take pride in finding simple solutions to complex problems...
-
Regional Service Supervisor
5 days ago
West Bromwich, United Kingdom Verelogic IT Recruitment Full timeRegional Service SupervisorWe are looking for a highly organized Regional Service Supervisor to lead our site teams in the Midlands region.About Verelogic IT Recruitment:A trusted provider of air hygiene and water treatment solutions, we serve various sectors, including high-security establishments, healthcare, local government, and education.Main Duties:To...
-
Workshop Supervisor
4 weeks ago
West Bromwich, United Kingdom CV-Library Full timeJob Title: Workshop Supervisor (HGV/PSV Nightshift) Recruitment Agency: Vibe Recruitment are recruiting on behalf of their client. Role Overview: Vibe Recruitment is seeking an experienced HGV/PSV Nightshift Supervisor to join their client's team. The successful candidate will be responsible for supervising the nightshift operations, ensuring the...
-
Retail Supervisor
3 months ago
West Bromwich, United Kingdom Deichmann Full timePurpose : Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our West Bromwich store. You will be offered a competitive hourly rate of up to £12.64 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an...
-
Children Services Supervisor
3 weeks ago
West Bromwich, Sandwell, United Kingdom Sanctuary Personnel Ltd Full time**Job Title:** Children Services SupervisorSanctuary Personnel Ltd is seeking an experienced Children Services Supervisor to lead our foster care team in West Bromwich. This role offers a unique opportunity for a dedicated professional to make a meaningful difference in the lives of children and families.**Key Responsibilities:Participate in foster carer...
-
Hospitality Supervisor
5 days ago
West Bromwich, Sandwell, United Kingdom Compass UK & Ireland Careers Full timeJob Title: Hospitality SupervisorJob Summary: We are seeking a highly organized and experienced Hospitality Supervisor to join our team at MOD Kineton. This role involves supervising a team of hospitality staff, ensuring the smooth operation of food service activities, and maintaining high standards of quality and customer satisfaction.The ideal candidate...
-
Customer Service Specialist
3 months ago
West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in West Bromwich, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer...
-
Homecare Services Supervisor
1 week ago
West Bromwich, Sandwell, United Kingdom Inshore Support Limited Full time**Job Overview:** Inshore Support Limited is seeking a Homecare Services Supervisor to join our team. As a key member of our leadership team, you will be responsible for overseeing the delivery of homecare services to individuals with learning disabilities and complex needs.**About the Role:*You will lead a team of professionals in delivering high-quality...
-
Teacher Assistant
2 months ago
West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £18,000 - £25,000We are looking for a Cover Supervisor to join our team at beBee Professionals in the United Kingdom. As a Cover Supervisor, you will be responsible for managing classrooms during teacher absences and ensuring students remain engaged in their work.Key Responsibilities:Supervise and manage classrooms in the absence of the regular teacher.Deliver pre-prepared...
-
Customer Service Representative
2 months ago
West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £20,000 - £30,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in West Bromwich, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register...
-
Restaurant Supervisor
6 months ago
West Bromwich, United Kingdom Cookhouse & Pub Full timeWe're currently recruiting in our Cookhouse & Pub West Bromwich. Working 24 hours per week, paying up to £12.32 per hour. **Restaurant Supervisor - Cookhouse & Pub West Bromwich** Come and be a Restaurant Supervisor at Cookhouse & Pub in West Bromwich. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into...
-
Workshop Supervisor
2 months ago
West Bromwich, United Kingdom Kemp Recruitment Full timeJob Role: Workshop SupervisorLocation: West BromwichPay: £50,336 BasicShift: 4 on 4 offContract: Full time Permanent roleWorkshop Supervisor OpportunityMy client, a well-established fleet maintenance company with depots...
-
Restaurant Supervisor
6 months ago
West Bromwich, United Kingdom Cookhouse & Pub Full timeWe're currently recruiting in our Cookhouse & Pub West Bromwich. Working 30 hours per week, paying up to £12.32 per hour. **Restaurant Supervisor - Cookhouse & Pub West Bromwich - **Restaurant** Come and be a Restaurant Supervisor at Cookhouse & Pub West Bromwich. Act as the vital link between the kitchen and our Front of House team and put the...
-
Service Centre Supervisor
4 weeks ago
West Thurrock, United Kingdom Apex Resource Management Full timeService Centre Supervisor Location: Thurrock Permanent This vacancy presents a brilliant opportunity for a Service Centre Supervisor to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package. Our client is a multiple...
-
Customer Assistant
6 months ago
West Bromwich, United Kingdom Lidl Full timeSummary £XX.XX up to £XX.XX per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of...
-
Customer Assistant
7 months ago
West Bromwich, United Kingdom Lidl Full timeSummary £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. 25 to 30 hours a week As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for...
-
Supervisor - MOD Kineton Site
3 days ago
West Bromwich, Sandwell, United Kingdom ESS Full timeCompass Group UK&I is recruiting a Catering Supervisor to join our team at MOD Kineton. In this role, you will be responsible for ensuring the smooth running of operations, including supervising a team, creating a positive environment, and maintaining high standards of quality work.As a Catering Supervisor, you will use your skills to maintain a high...