Volunteer Retail Supervisor

6 months ago


Taunton, United Kingdom Shaw Trust Taunton Full time

In Shaw Trust Taunton, volunteers help us raise vital funds to support people in communities across the UK.

As a Volunteer Retail Supervisor, you will support your local shop in raising vital funds to help people across the UK to live independently. You will support the manager to keep the shop open and running smoothly. By helping support your fellow volunteers, you can make a real difference to the team as well as our customers and supporters.

You will use and develop leadership skills to help our shop give volunteers and supporters a great experience. We will give you all the training and support you need - no experience necessary.

**Key Responsibilities**:

- Supervise and inspire your fellow volunteers and give them the support, training, and guidance they might need.
- Collaborate with the shop manager to give great service to our customers and donors.
- Make the most of our donations by encouraging donors to sign up to Gift Aid.
- Help with stocktakes, admin, cashing up, and other key tasks as required to ensure smooth running.
- Keep the shop safe and secure including opening and locking up when required.
- Deputise in the absence of the shop manager.

**Your Skills and Attributes**:
Everyone has something to offer and we will give you ongoing training and support. For this role, it would help if you already have some of these skills and attributes or are keen to learn:

- Supervisory skills or management experience.
- Willingness to share your skills and experience with fellow volunteers as required.
- Excellent communication, interpersonal and customer service skills.
- A professional manner and the confidence to carry out tasks independently.
- A willingness to learn new skills and engage with the public.
- Adaptable to support a range of people & their needs.
- Basic numeracy skills.
- Have basic IT skills and confidence.
- Responsible & trustworthy.

**What's in it for you?**
- Improve communication skills and boost your CV with supervisory experience.
- Grow your confidence and meet new people.
- Some lunch and travel expenses.
- We can be flexible around education, family, work, or health etc.
- Volunteering is great for staying socially and physically active.

We normally ask for 4 - 8 hours per week. We can be very flexible around parenting / caring / health / employment / education and any other commitments you have. Some travel and lunch expenses can be covered too.

If you have a few hours to give to Shaw Trust then we'd like to hear from you.

**Boost your confidence, skills, and CV by volunteering.**

Shaw Trust Taunton | County Walk Shopping Centre, Taunton TA1 3TZ

**Join Shaw Trust**

At Shaw Trust we help people facing disadvantage to enjoy the best chance in life, to find a way into fulfilling work and to build a strong sense of wellbeing. The funds we raise in your local shop help us support over 50,000 people each year.

From Glasgow to Glastonbury, our 24 shops help to raise almost £1,000,000 annually to support Shaw Trust programmes. With over 200 volunteers in our shops, retail volunteers are part of a committed and caring community, giving time to improve communities across the UK.

**Job Type**: Volunteer

Work Location: In person


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