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Facilities Assistant

2 months ago

Edinburgh, United Kingdom University of Edinburgh Full time

**The Opportunity**:

- Respond to everyday enquiries, for example location of rooms, referring to others (e.g. Helpdesk) as necessary
- Collect, collate and respond to student feedback,
- Opening Main Library in the mornings, occasional clearing and closing of Main Library building at night
- React and assist in the event of incidents and emergencies e.g. floods, emergency evacuation of buildings, operation of the emergency Evacuation Lift, supervision of emergency exits
- Participate as required in compliance activities such as fire drills and fire alarm testing.

This role is based at 40 George Square, Edinburgh in the heart of our Central Campus. There may be an occasional need to work from an alternative location to meet business needs (occasional overtime offered also). You will be part of the greater team of Facilities Assistants and there will be opportunity for overlap / skill sharing with this team.

This post is part-time (14 hours per week). Working hours are 9am-5pm with 60 minute unpaid lunchbreak in a working pattern of 2 days over 5 (Monday - Friday) to suit business need. Please note that these days may vary according to demand.

This is a fixed term 16 month contract, as 40 George Square is due a major refurbishment in 2025 (final date TBC).

**Your skills and attributes for success**:

- Experience of front line public and customer service in a busy and demanding environment
- A flexible attitude, not afraid to multi-task, take on new activities or help other team members
- Ability to communicate effectively and with tact and diplomacy both verbally and written with a wide range of people.
- Ability to understand and follow instructions and procedures
- Self
- motivated and a team player
- Experience of building security and safety procedures
- Full clean driving licence - you may be expected to carry out driving duties associated with cover for other Facilities Assistants

To apply, upload a CV and cover letter **.**

Click here to view a copy of the full job description

**As a valued member of our team you can expect**:

- A competitive salary of UE01 £21,900 (there are plans to merge with and become UE02 - £21,978 to £22,134to take effect from Spring 2024)
- A chance to improve ISG's Study Spaces offering and make a clear impact on improving student experience
- Generous annual leave allowance of 40 days per year pro rata (inclusive of festive closure days)
- Highly competitive defined-benefit pension scheme with a substantial employer contribution
- A range of flexible working options to help prioritise work/life balance
- A day of paid leave annually for your chosen volunteering activity
- Access to excellent online learning and a Staff Scholarship fund
- Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our **staff benefits page **(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits

**Championing equality, diversity and inclusion**

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our **right to work webpages **(opens new browser tab)

**Key dates to note