Paediatric Audiology Receptionist
2 months ago
The purpose of this role is to provide effective and efficient clerical, reception and administration support within the Paediatric Audiology Department ensuring that administration processes meet the needs of all service users. The post holder will be expected to use their own initiative and work independently often without supervision
The post holder will work alongside other members of the Paediatric Audiology Department reporting to the Service Manager. They will liaise with the Paediatric Audiology Co-ordinator, Service Delivery Manager, Consultant Audiological Physician and Head of Audiology Services providing help and support where necessary. They will work closely with patients and relatives, the main Audiology Department, Satellite clinics, Hospital Wards, The New-born Hearing Screening Service, Education Services, Social Services, GP surgeries, Health Visitors, other hospital departments and other NHS Trusts. In addition to ensuring good communication with external hearing aid companies and earmould manufacturers used by the service.
- To provide reception duties to the Paediatric Audiology Department
- To provide administration duties to the Paediatric Audiology Service
- To Input and maintain accurate patient information on Trust information systems
- To ensure quality and customer care standards are met, contributing to positive patient experiences.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
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