Receptionist/social Media Exec

1 week ago


Altrincham, United Kingdom InSkin Group Ltd Full time

Job Summary:
**Would you love to be the welcoming face of an award-winning skin clinic? Are you excellent with Social Media and have experience of this within a working environment? B2B and B2C?**

**Do you want a role that is diverse, interesting and fulfilling?**

**Our long-established clinic not only treats all kinds of problematic skin, we a real difference to people and their confidence about themselves.**

**We also enable and train new/other businesses in our field.**

**We are looking for a dynamic, enthusiastic and passionate Receptionist/Social media Exec to work along side our team of reception/clinic and medical practitioners an therapists.**

**Would you love to work in positive supportive environment, where you can help people on their journey towards better skin, wellness and in some instances life changes.**

We are growing and you can grow with us, this role has the potential for huge growth and development.

We need that special someone who is not only social media savvy but knows how to put people at ease, can offer exceptional customer service and can put a smile on peoples’ faces in the process.

**Are you right for us?**

**This role has 2 hats - we want somebody to be wonderful with both**

You will be the first person our customer and patients see/hear

You will be proactive in managing social media platforms

Do you possess excellent people skills and communication?

We have a wide range of clientele, our demographics are age range 25 - 70yrs, from all backgrounds and often from far afield. We also work closely with the transgender community

Are you familiar and have experience with managing social media platforms eg Instagram, facebook, linked-in. We are looking for someone to develop/manage business to business and business to client social media platforms.

Are you reliable, vibrant, pro-active, enthusiastic and professional?

Are you familiar with canva/publisher or similar?

Have you worked with mailchimp or similar?

**The Role**:

- This role will require outstanding customer care
- Excellent organisational skills
- Excellent planning skills
- Attention to detail
- Flexibility & Teamwork**The role involves**
- Organising and managing appointments by phone, and computer booking system
- Developing and implementing social media strategies to increase brand awareness.
- Create and curate engaging content for various social media platforms.
- Monitor and respond to comments and messages on social media channels.
- Analyse social media data and liaise with team to develop and improve social media
- Reception maintenance and cleanliness - updating display materials/inventories
- Sourcing and co-ordinating training courses and models
- Liasing with affiliated businesses on social media and in general
- General support to all the team and all aspects of the business.
- Outstanding administrative capabilities required with excellent attention to detail.
- Confidentiality

**Job Type**: Part-time

Pay: From £13.00 per hour

Expected hours: 16 - 25 per week

**Benefits**:

- Employee discount
- Store discount
- Work from home

Schedule:

- Flexitime
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Altrincham: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- how many years of social media experience B2B and B2C do you have
- how flexible are you with working hours on a daily basis?

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
- Reception/customer facing: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

**Location**:

- Altrincham (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Application deadline: 03/06/2024
Reference ID: Receptionist/Social Media Exec


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