Visitor Centre Administrator

**General information**:
**City/town**:

- Middlesex**Job field**:

- Other Operations**External closing date**:

- Friday, December 1, 2023**Type of contract**:

- Permanent**ID**:

- 3357**Description and requirements**:
Skanska, one of the world’s leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society. We provide a complete facilities management solution for the Ministry of Defence Northwood HQ site in London. We provide all non-military support on-site, which includes everything from transport management to ground works and mechanical and electrical engineering.

One of the key services onsite is the Visitor Centre Department, who welcome Visitors to the site, ensuring they are booked in and appropriate passes are allocated to them. Please note this is a role requiring you to work a mix of Day and Night Shifts on a rotation basis with the rest of the team.

**You’ll**:

- Be the first point of contact for visitors, ensuring a premier experience every time
- Process all authorised visitors in accordance with authority regulations
- Issue visitor passes within 10 minutes of arrival at the respective Visitor reception Point
- Participate in a shift rota - 2 days on, 2 nights on, 2 days off and 2 on standby. Periods of normal working days (Mon-Fri) are also worked periodically dependent upon current rota. This will include some weekends and Bank Holidays
- Provide Site Asset Sweep during silent hours

**We are looking for**:

- Excellent customer care skills
- Data entry experience
- Fluent in spoken English and written skills
- Team Player, who is calm under pressure and Professional

**Equal opportunities**

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

**Flexible working**

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

**Reasonable adjustments**

**More information about the role**

**Closing date