Newcastle

4 months ago

Newcastle upon Tyne, United Kingdom The Kooples Full time

Position description

**Category**:

- Retail

**Job title**:

- Store Manager - Newcastle

**Contract type**:

- Permanent contract

**Contractual hours**:

- Full-time

**Job description**:

- We are looking for a passionate and experienced Store Manager to join our team in Newcastle
- Under the direction of the area manager, you will contribute to the achievement of sales goals at the point of sale.
- As a true ambassador of The Kooples, your main responsibilities will be the following:

- 1/ To allow our customers to live the unique The Kooples experience:
- Greet and support customers throughout their visit, ensuring a personalized service;
- Advising the customer by promoting our traditional know-how and the characteristics of our products thanks to a well-controlled sales pitch;
- Build customer loyalty and guarantee customer satisfaction.

2/ To ensure the development of the sales of your point of sale:
- Control and optimize performance indicators through sales analysis (top, flop, IDV, PM...);
- Manage stocks, guarantee their reliability and carry out inventories (revolving and total);
- Ensuring reporting to management (daily reports, weekly and monthly reports);
- Management of the trading budget of the point of sale.

3/ Manage, animate and focus your sales team:
- Participate in recruitment;
- Ensuring the integration and training of new employees;
- Management of sales goals on a daily basis (custom goals, challenges, etc.);
- Guarantee the development of the skills of your employees (assessment, coaching...).

4/ Ensuring the optimal functioning of the point of sale:
- Establishing schedules and setting up zoning;
- Creation of the visual merchandising according to the guidelines of our company;
- Ensuring the smooth running of the point of sale.

**Profile**:

- You have initial management experience in the retail or premium service sector.
- You are a field worker, an excellent manager and a manager with excellent interpersonal skills and you are organized.
- With a strong commercial temperament, you have a results-oriented culture.
- You are enthusiastic about fashion, have a strong product awareness and good knowledge of the industry and its trends.
- Excellent knowledge of the Microsoft Office package.

Position location

**Location (city, zip code, Country)**:

- 39 Northumberland St, Newcastle upon Tyne NE1 7AF

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