Administrative Assistant

4 weeks ago


Leeds, United Kingdom University of Leeds Full time

**Administrative Assistant (Student Counselling and Wellbeing)**:
**Salary: Grade 4 (£21,197 - £23,715 p.a. depending upon experience)**

This role will be based on the university campus. We are also open to discussing flexible working arrangements.

**Are you customer focused and excited about delivering an outstanding service to our staff and students? Do you have general office and administrative experience, in addition to exceptional organisational skills? Do you want to join a multi-disciplinary team delivering a vital service across a University campus?**

The University is committed to delivering excellent and inspirational learning and teaching, research degree supervision and an exceptional student experience to all those who can benefit. The Student Education Service brings colleagues from central teams together with colleagues from faculties and schools into a single integrated service.

As part of the Student Operations Directorate within the Student Education Service, the Student Counselling and Wellbeing Service provides a wide range of excellent and innovative support to help students manage psychological, emotional and mental health difficulties whilst at University.

Working on the front of house reception in this busy and varied role, you will be responsible for receiving clients and phone calls, booking appointments and providing administrative support across the team. You will manage all aspects of data, in paper form and digitally, inputting into various systems and databases. You will assist with event management, communications and publicity.

You will need excellent communication and interpersonal skills and will be able to work well both as part of a team and independently using your own initiative. You will also have excellent IT skills and be competent in using Microsoft Word, Outlook, and Excel.

Confidentiality is essential in relation to service policy. You may have to deal with distressed students, as well as concerned parents and staff, and your role will be to provide a first point of contact ensuring that they are signposted to the appropriate help, in an empathetic and supportive manner.

**What we offer in return**
- 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) - that’s 42 days a year
- Generous pension scheme options plus life assurance;
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls;
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more;
- Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more

**Interviews for this role are planned to take place on Thursday 12th January and Friday 13th January 2023.**

**To explore the post further or for any queries you may have, please contact**:



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