My Sighted Guide Volunteer Experience Officer

2 weeks ago


Bristol, United Kingdom AWD Recruitment Limited Full time

My Sighted Guide Volunteer Experience Officer / Volunteering Training Coordinator who has experience of volunteer management, supervision and development with strong training, presentation and communication skills is required to join our team at Guide Dogs.

**SALARY**: £31,000 - £36,255 per annum

**BENEFITS**: 26 Days Holiday plus Bank Holidays. A generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme.

**LOCATION**: Home Start position which can be based at either the Bristol or Cardiff office

**JOB TYPE**: Full-Time, Permanent

**WORKING HOURS**: 35 hours per week Monday to Friday

JOB OVERVIEW

We have a fantastic new job opportunity for a My Sighted Guide Volunteer Experience Officer / Volunteering Training Coordinator who has experience of volunteer management, supervision and development with strong training, presentation and communication skills.

Working as the My Sighted Guide Volunteer Experience Officer / Volunteering Training Coordinator you will ensure an exceptional volunteer experience and be responsible for the recruitment, training, stewardship and support of all volunteers within the service.

Working within a geographical area, the My Sighted Guide Volunteer Experience Officer / Volunteering Training Coordinator will adhere to national strategy and local team plans, growing a Lead Volunteer network and acting as the champion for the volunteering service.

DUTIES

Your duties as the My Sighted Guide Volunteer Experience Officer / Volunteering Training Coordinator will include:
Understand and communicate short
- and medium-term volunteer requirements

Support local volunteering staff (and Community Hubs) to promote My Sighted Guide volunteering opportunities to existing volunteers, including upskilling to become Lead Volunteers

Coordinate with Volunteering Office to ensure recruitment processes, including references and criminal disclosure checks, are completed in a timely manner

Plan and own the training delivery programme, including delivery of training and support for volunteer trainers to deliver courses to volunteers

Observe delivery of training programmes and provide support and feedback to ensure provision of high-quality training

Lead delivery of safeguarding training for the service

Work with peers nationally to develop a sustainable Lead Volunteer programme

Deliver Friends & Family training in accordance with regional and national plans

Accountable for delivery of and reporting against service targets

Support the development of new volunteering opportunities

Provide a first-class Volunteer experience through peer support and initiatives that engage and energise waiting and active volunteers

Monitor and evaluate the volunteer experience via feedback and key metrics

Identify improvement areas relating to volunteer experience in the service

Ensure all databases are updated in real time and that volunteers are up to date with mandatory training, including refreshers

WORKING AT GUIDE DOGS

Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives.

We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

CANDIDATE REQUIREMENTS

Essential

Educated to post-secondary level with a minimum of 3 GCSE passes including Maths & English at grade C (or equivalent)

Able to meet the travel requirements of the role. This may be through holding a valid full UK driving licence or alternative arrangements such as Access to Work support or public transport, if suitable for the role location

Proven experience of volunteer management, supervision, and development

Experience of delivering training to groups and individuals in different formats

Recent and relevant experience of working within the children /vulnerable adults’ sector

Knowledge of methods used to engage and support volunteers

Understands the importance of accessibility and usability in a training context

Eligible to work in the UK

Desirable

People or volunteer management qualifications such as ILM

Proven experience designing & delivering training to an accreditation level

Experience of working within the voluntary sector

The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment.

**Please note**: we reserve the right to close any of our vacancies early.

NO AGENCIES PLEASE

HOW TO APPLY

**JOB REF**: AWDO-P10388

This job is being advertised by AWD online on behalf of Guide Dogs

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