Restaurant Supervisor

2 weeks ago


Shrewsbury, United Kingdom Mercure Shrewsbury Albrighton Hall Hotel & Spa Full time

An exciting opportunity has arisen for a full-time Restaurant Supervisor to join our team at Albrighton Hall Hotel and Spa. The hotel is a stunning 18th century manor house set in 15 acres of gardens and an ornamental lake.

The hotel offers 87 modern bedrooms, spa and leisure facilities, plus function rooms for up to 400 guests.

**Who we are looking for?**
We are looking for a professional, enthusiastic individual with bags of personality to supervise our Restaurant.
You will need to be reliable and committed, with excellent personal presentation, exceptional attention to detail, and a passion for providing excellent customer service.
Someone who anticipates guests needs and delivers an exemplary service, going above and beyond and providing effective leadership to their team.
The job requires flexible working, on various days of the week and is a very busy hands-on role.
Previous restaurant leadership experience is essential, and working knowledge of Opera is desirable.

**Competencies & skills required**

Responsible for supervising staff to ensure the smooth running and maximum profitability of the Restaurant department.

Encourage all staff to be passionate about the facilities and services of the hotel so that customers have a first class experience.

Actively implements the planning process of special events.

To promote a helpful and professional image to hotel guests by giving full cooperation to any guests requiring assistance, with a prompt and caring attitude.

Excellent people management skills with experience of managing people

Proactively involved in the recruitment, selection and induction of new employees for the restaurant.

Communicate effectively with the General Manager and other heads of department.

A creative thinker with a positive attitude who can find solutions to problems.

Ensure all cash handling, billing and EPOS systems within the Restaurant department are processed in accordance with set procedures.

Flexible in approach to both work and hours of work and a willingness to train and learn new skills.

Must have a full, clean driving licence.

**Benefits**:

- Company pension
- Discounted or free food
- Gym membership
- On-site parking

Schedule:

- 8 hour shift

Work Location: In person


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