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Service Desk Analyst

4 months ago


Cambridgeshire, United Kingdom Allstaff Recruitment Full time

**Allstaff Recruitment** are currently seeking a **Service Desk Analyst** based in **Cambridgeshire** for a prestigious company.

**_Summary of the_ Service Desk Analyst** **_role _**

**Salary**: £26,000 - £28,750
**Location**: Cambridgeshire
**Type of Contract**: Permanent, Full time
**Hours**: 36.25 hour working week, Monday - Friday
**_The role _**

As the **Service Desk Analyst** your role will involve the following important duties:

- Provide support for all desktop-used technologies.
- Maintain incident records using the help desk system.
- Assign tickets and escalate to other technical teams.
- Assist with the set-up and issue of IT equipment.
- Assist in the racking and installation of server equipment in server racks.
- Assist with the patching of data network connections for servers.
- Arranging the repair of hardware equipment with 3rd party vendors.

**_The experience required _**

As a successful **Service Desk Analyst ,** you will have the following:

- Educated to degree level or equivalent qualification or experience.
- Windows desktop support experience.
- Good customer service skills.
- Excellent organisational skills.

Why choose Allstaff Recruitment?

Allstaff Recruitment is an Independent Recruitment Specialist acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries.

If you are looking for Jobs in **the UK**, then look no further than Allstaff Recruitment Our website offers a variety of different roles across numerous industries. Check out our jobs page for all our latest vacancies in your area. Can't findthe role you want? Why not submit your CV and tell us your ideal job and see if we can help

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