Quality Assurance Co-ordinator
6 months ago
You will not only have your own individual workflow to manage, but there will be responsibilities that are shared across the team. So not only will you need to have great organisational skills, but being a team player is also essential quality to have to work here at Lancashire Teaching Hospitals.
Reporting to the Education Compliance Manager, you will focus autonomously on the timely organisation and accurate recording of learner feedback across multiple programmes including Apprenticeships, Clinical Education, Undergraduate Medical Education, Postgraduate Medical Education and Nursing, Midwifery and Allied Health Professionals programmes via focus groups and surveys, monitoring of agreed action plans, highlighting outstanding tasks and quarterly audits.
Our Health Academy comprises three education centres across our two main hospital sites, and also our award-winning LIFE Centre. We have modern teaching and educational support facilities with a strong focus on technology developments that enhance our educational offer. Our courses not only provide for our current and future workforce within the Trust, they are aimed to provide high quality education and training for the wider health economy at local, regional, national and international level.
We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Main duties and responsibilities listed within the job description and person specification:
**Some core responsibilities are listed below**:
- Organise and facilitate learner focus groups / on-line surveys
- Service of meetings, producing high quality minutes and actions.
- Co-ordinate senior educational meetings and quality reviews with EG management, booking rooms, preparing relevant documentation, issuing dates and reminders to members.
- Maintain an effective and accessible tracking system to record all ongoing priorities against programme timeframes.
- Support performance and quality reporting utilising recording mechanisms as required resolving queries independently, professionally and efficiently, deferring to management when deemed necessary.
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