Receptionist (Bank)

6 months ago

Eastleigh, United Kingdom Anchor Full time

Bishopstoke Park, are looking for an experienced Bank Receptionist to join our Admin & Reception Team.

Set in the parish of Bishopstoke within historic county of Hampshire. Our retirement village is located within a beautiful natural woodland, not far from the Itchen Navigation.

Our 42-acre retirement village provides a carefully selected range of independent living accommodation alongside extensive communal facilities and beautiful surroundings to meet the varying needs of our residents.

This is a Bank position; you will be working on our reception desk.

You will be required to work short notice when our permanent staff call in sick and will be required to cover evening and weekends when our permanent staff take annual leave.

Reporting into the Admin Team Leader, responsibilities will include but not limited to:

- Welcome guests and resident into the reception area.
- Welcome contractors and support contractors where required.
- Answer the telephone in a professional manner.
- Book residents for non-food events
- Direct visitors to the restaurant and apartments
- Respond to fire panel - training given. Required knowledge & experience:

- A knowledge of Word.
- A knowledge of excel.
- Report of maintenance issues - training given. Required skills:

- Well organised and able to plan workload.
- Strong interpersonal and empathy skills and a friendly personality.
- Able to work individually and as part of a team.

**Anchor - a great place to work**

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

**A rewarding environment**

From health and happiness to finance and your career, we’ll give you all the support you need.

**Health & happiness**
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options

**Finance**
- Pension plan - contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more

**Career**
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

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