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Scheduler

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Uxbridge, United Kingdom TEMPLEWOOD RECRUITMENT LTD Full time

Job Description**:Staff Scheduler**

Short Description: The Staff Scheduler is responsible to co-ordinate and maintain scheduling of services with service users and staff.

Working Pattern: 40 Hours - Flexible with oncall

Summary of Benefits:
28 days Annual Leave (including BaCompany Pension Scheme

Full expensed company mobile phone for business use

Company laptop

Mileage paid for business use

Car business insurance paid

Blue Light Card Benefits Package

Specific Duties:
The Staff Scheduler will be specifically responsible to:

- Create and maintains staff schedules.
- Provide staff cover for sick leave, annual leave and long term leave.
- Schedule service user appointments and visits according to care plans and staff availability.
- Enter scheduling data on the system and generates schedules.
- Contact Care Workers and service users to advise of any changes.
- Understand services to be provided and ensure that service is provided as outlined in service agreements
- Ensure that any urgent service requests are actioned and ensure that service is delivered in line with care plans.
- Maintain the staff and service user database, including service user admission, hospital admission and discharge.
- Accurately maintain staff and service user records in order to generate statistics and reports.
- Maintain call-in and retention report information and generate reports as required
- Understand and adhere to company policy’s and procedures.
- Keep the Manager updated regarding any conflict in schedules.
- General office administration duties.

Qualifications and experience:
The following qualification, skills and experience are required for this role:

- An understanding of care standards in domiciliary care
- An understanding of health and safety
- Computer literate, on MS Office, particularly Excel
- Strong customer focus
- Excellent written and verbal communication
- Excellent administration skills
- Ability to prioritise and manage time effectively