Integration Manager

1 month ago

Birmingham, United Kingdom eFinancialCareers Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Business Administration
**Travel Percentage**:
0%
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team thatis open, collaborative, entrepreneurial, passionate and above all fun.
**About the team**:
You will be part of the Client Success team within International Markets and will work closely with peers within the Client Success team, as well as with other stakeholders and functional partners within FIS's functional matrix model.
This role will coordinate and drive the integration stream covering technical inter-platform integration activities, as well as support customer integration actives. Role is required to have experience and familiarity with cards processing and/or card-basedpayment processing
**What you will be doing**:

- Planning and coordination of the day-to-day internal integration activities and dependencies
- Manages integration activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed
- Identifies process gaps or areas for improvement, recommends and implements solutions
- Coordinates activities and tasks among program teams, other internal departments and client or vendor/subcontractor organizations as needed to meet integration goals
- Ensures integration delivery is on schedule, within budget constraints and of the appropriate quality
- Manages integration risks, issues/problems and activity progress to ensure goals are achieved.
- Assists with problem resolution or risk mitigation as needed
- Assists with testing and system proving to ensure availability and performance targets are achieved
- Active involvement in preparing the documentation required for the program
- Co-ordinate environment provision, updates and usage with internal technical teams and client access needs

**What you bring**:

- Displays strong customer communication, engagement and expectation management skills
- Ability to build and establish relationships effective working relationships with employees, the client and vendors
- Displays strong leadership qualities, decision making abilities, and strong business judgment
- Displays strong oral, written and interpersonal communication skills to effectively manage high
- pressure and challenging situations
- Experience of successfully managing complex integration solutions, teams and activities
- Knowledge of various types of IT project methodologies and life cycles
- Knowledge of financial services with cards processing and/or card-based payment Processing
- Listening skills and ability to ensure open and candid two-way communication
- Exhibits a high degree of initiative and analytical skills to handle and solve complex problems
- Ability to work well under pressure and keep emotions under control during difficult situations
- Ability to work with / coordinate both offshore and onshore resources

**What we offer you**:

- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A competitive salary and company benefits
- The chance to work on some of the most challenging, relevant issues in financial services & technology
- A work environment built on collaboration, flexibility and respect

**Privacy Statement**
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
**Sourcing Model**
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsiblefor any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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