Outpatient Administrator

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Outpatient Services

**Grade**
- Band 3

**Contract**
- Permanent

**Hours**
- Full time - 37.5 hours per week

**Job ref**
- 164-5341314

**Site**
- Bishops House

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 per annum

**Salary period**
- Yearly

**Closing**
- 07/07/2023 23:59

Job overview

An opportunity has arisen for a permanent full time Band 3 Outpatient Administrator within the Clinic Prep Office based at Abbeyfields.

Main duties of the job In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

The post holder will be required to work within the Nottingham University Hospital’s Clinic Preparation Office at Bishops House, Abbeyfields Court, Abbeyfield Road, NG7 2SZ. This role has the responsibility for: Preparation of the Daily Thin Files for all the specialties. Supporting the Deputy Service Manager on a daily basis and as the need arises. Close liaison with Managers within the Directorates, GP surgeries, patients, hospital administrative and clinical staff will be necessary in order to provide a prompt and quality patient focused service.

Main duties of the job

In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

The post holder will be required to work within the Nottingham University Hospital’s Clinic Prep Office Bishops House, Abbeyfields Court, Abbeyfield Road, NG7 2SZ. You will take responsibility for: Preparation of the Daily Thin Files for all the specialties. Supporting the Deputy Service Manager on a daily basis and as the need arises. Close liaison with Managers within the Directorates, GP surgeries, patients, hospital administrative and clinical staff will be necessary in order to provide a prompt and quality patient focused service.

Working for our organisation

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Detailed job description and main responsibilities

The role/duties of the post are outlined above. In undertaking this role, the employee will be expected to behave at all times that is consistent with and actively supports the Trust values which are detailed below.

Please refer to the job description and person specification attached to the advert for the full details.

Person specification

Trainin and Qualifications

Essential criteria
- 5 GCSE A-C passes including English and Maths or equivalent

Desirable criteria
- EDCL or Equivalent

Experience

Essential criteria
- Previous Experience in an office environment
- Experience of MS Office
- Proficient word processing skills
- Understanding the importance of confidentiality
- Typing or Word processing experience

Desirable criteria
- Knowledge of hospital IT systems, e.g. Careflow, Notis.
- Knowledge of outpatient work
- Good knowledge of layout of City, Qmc, Treatment centre.
- Customer service experience
- Proven experience in supervising or managing teams

Communication Skills

Essential criteria
- Ability to communicate complex information in a clear manner
- Ability to communicate effectively to different audiences
- Ability to develop good working relationships with medical and other hospital staff
- Ability to work as part of a team and adapt to changing situations

Analytical and Judgement

Essential criteria
- Exercise judgement and decision making skills
- Works with standards and procedures
- Uses own initiative
- Works in line with trust policy
- Seeks appropriate training opportunities

Planning and Organising

Essential criteria
- Ability to prioritise tasks
- Manages time effectively and displays initiative
- Ensures patient information is prepared in advance of clinic
- Demonstrates enthusiasm and a conscientious approach to work advocating this to others
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within

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