Food & Beverage Assistant

5 months ago


Birmingham, United Kingdom Macdonald Hotels & Resorts Full time

Join our growing team at Burlington Hotel and you’ll be working in a fabulous four-star hotel environment, nestled in the center of Birmingham's shopping and commercial district, working with a team fully focused on business and personal growth.

Our Food & Beverage Assistants play a vital role in delivering a great guest experience to all our guests.

This role will be focused on our restaurant & bar department. This role is ideal for those who have experience working in customer-facing roles within the hospitality sector. However full training will be provided for individuals with a can do attitude, who are able to display a willingness to learn and a commitment to helping us to deliver our core standards and provide our guests with a great experience every time.

**Food & Beverage Assistant requirements**
- Provide a warm and welcoming atmosphere to all Guests
- To provide an efficient and friendly table service where applicable
- To maximise selling opportunities by adding customer value at every opportunity.
- To comply with all H&S and Food Safety guidelines
- To have a full and up to date knowledge of all hotel products and services. And show confidence in making recommendations
- To consistently deliver our service standards
- Previous experience in a similar role is beneficial

**Benefits**:

- Every member of our team is given instant access to our financial wellbeing benefit - Wagestream - which allows you to track your pay in real time and stream up to 40% of the wages you’ve already earned.
- Access to the Employee Assistance Programme through Hospitality in Action
- Hotel discounts throughout our hotels for you and your friends & family
- Development opportunities within our hotel and group to the next stage of your career
- Meals on duty
- Uniform
- Referral programme

**Salary**:

- Part time contract or full time contract available
- Evening availability required

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

Pay: Up to £11.44 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Referral programme
- Transport links

Day range:

- Weekend availability

Ability to commute/relocate:

- Birmingham, B2 4JQ: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person



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