Connectivity Services Coordinator

5 months ago

Cheltenham, United Kingdom Spirax-Sarco Engineering Full time

**Connectivity Services Coordinator**

**Role Overview**:
The Connectivity Services Coordinator is responsible for coordinating and managing the delivery of connectivity services to our businesses, working closely with our global partner and third-party vendors.

**Your objectives and responsibilities will focus on**
- Coordinating and managing the delivery of connectivity services to our clients, ensuring that the services are delivered according to the project scope, schedule, budget, and quality standards.
- Working closely with our global partner and third-party vendors, to establish and maintain effective relationships, negotiating and monitoring service level agreements, and ensuring that the partner and vendors are compliant with the contractual and technical requirements.
- Collaborating with key stakeholders, providing regular updates and reports on the status and performance of the connectivity services, addressing any issues or concerns, and soliciting feedback and suggestions.
- Identifying and implementing opportunities for improvement and optimisation of the connectivity services, such as cost reduction, quality enhancement, process streamlining, etc.

**Your previous experience is likely to include.**
- Experience in a similar role, managing and coordinating connectivity services or network projects.
- Working with global partners and third-party vendors, negotiating and monitoring service-level agreements.
- Knowledge of working within ITIL, and PRINCE environments.
- Demonstrable experience of taking ownership of a project through the design and implementation of that project.
- Experience collaborating cross-team to ensure successful delivery of solutions.
- Understanding of network protocols including TCP/IP and networking equipment including routers, switches, and wireless systems.

**To be successful in this role you will**
- Have excellent communication and interpersonal skills and be able to communicate effectively with different levels of stakeholders, both internally and externally.
- Demonstrate your problem-solving and analytical skills, and ability to identify and resolve issues, risks, and conflicts.
- Have great attention to detail and accuracy and be able to maintain high standards of quality and compliance.
- Collaborate and work well with others to contribute to a positive work environment.
- Have knowledge of networking concepts and technologies, such as LAN, WAN, VPN, MPLS, SD-WAN, etc.
- Demonstrate Company Core Values at all times.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

**Benefits**

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.

**Everyone is Included at Spirax Group**

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

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